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BBB Business Review

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BBB Accredited Business since

Rapid Rooter Sewer and Drain, Inc.

Phone: (773) 633-8758 View Additional Phone Numbers 8057 N Octavia Ave, Niles, IL 60714

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Rapid Rooter Sewer and Drain, Inc. is a plumbing contractor that has a strong focus on flood control and sewer contracting services. This business is located in Niles, IL, and serves Chicago and the northern Chicago suburbs including Park Ridge, Des Plaines, Mt Prospect, Arlington Heights, Glenview, Golf, Skokie, Evanston, Wilmette, Northfield, Elk Grove Village, Evanston, Lincolnwood, Harwood Heights, Norridge, Schiller Park, and Rolling Meadows. This company offers general plumbing services including residential and commercial sewer and plumbing, hydro jetting, ejector pumps, garbage disposals, trenchless sewer repair, frozen pipes, toilet repairs and installs, drain cleaning, fixture installations, sump pump and backup systems catch basin cleanout, sewer video inspection, storm drain installation excavation, installing clean outs, water pressure repair, heavy duty sewage, down spouts, new construction, rodding drains, street sewer repair, kitchen and bath installations, water heaters, and flood control.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rapid Rooter Sewer and Drain, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rapid Rooter Sewer and Drain, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 22, 2004 Business started: 01/01/1997 in IL Business started locally: 01/01/1997 Business incorporated 01/10/2007 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of Chicago
121 N La Salle St # 604, Chicago IL 60602

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Ms. Minelva Hernandez, Vice President Mr. Marcos Carrillo, President
Contact Information
Principal: Ms. Minelva Hernandez, Vice President
Business Category

Sewer Contractors Water Heaters - Repairing Ejectors Flood Control Equipment Garbage Disposal Equipment - Industrial & Commercial Garbage Disposals - Household Water Heaters - Dealers Sanitation Consultants Water & Sewer Line Protection Backflow Testing Backflow Prevention Devices & Services Contractors-Water & Sewer Contractor - Remodel & Repair Drainage Contractors Sump Pump Contractors Plumbing Drains & Sewer Cleaning Water and Sewer Line and Related Structures Construction (NAICS: 237110)

Products & Services

Residential and Commercial Sewer & Plumbing Services - Hydro Jetting - Ejector Pumps - Garbage Disposals - Trenchless Sewer Repair - Frozen Pipes -Toilet repairs and installs - Drain Cleaning - Fixture Installations - Sump Pump & Backup Systems Catch Basin Cleanout - Sewer Video Inspection - Storm Drain Installation Excavation - Installing Clean Outs - Water Pressure repair - Heavy Duty Sewage - Down Spouts - New Construction - Rodding Drains Street Sewer repair - Kitchen and Bath Installations - Water Heaters - Flood Control


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.