Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Drain King Sewer and Plumbing Incorporated

Phone: (773) 238-4801 View Additional Phone Numbers 3521 W 115th St, Chicago, IL 60655 http://emergencyplumberschicago.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Drain King Sewer and Plumbing Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Drain King Sewer and Plumbing Incorporated include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Drain King Sewer and Plumbing Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 10, 1992 Business started: 01/01/1980 Business started locally: 01/01/1980 Business incorporated 06/17/2005 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Chicago Department of Public Health
333 S. State Street, Chicago IL 60604
www.cityofchicago.org/Health/
Phone Number: (312) 747-9884

Type of Entity

Corporation

Business Management
Mr. Patrick Denison, Gen Manager Mr. Jose Herrera, Owner
Contact Information
Principal: Mr. Patrick Denison, Gen Manager
Business Category

Sewer Contractors Sewer Inspection Water Heaters - Repairing Water Main Contractors Water Works Contractors Waterproofing Contractors Waterproofing Contractors Pipe & Valve Fitters - Gas Bathtubs & Sinks - Repair & Refinish Flood Control Equipment Grease Pumping Water Leak Detection Sewer Cleaning Equipment & Supplies Sewer Cleaner Vacuum Service Garbage Disposals - Household Water Damage Restoration Water Mitigation Pumps - Service & Repair Pipe Reconditioning Sewer Pipe Vacuum Pumps Contractors-Water & Sewer Basement Waterproofing Sump Pump Contractors Plumbers Plumbers - Commercial Plumbing - Contractor Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Pumping Contractors Water and Sewer Line and Related Structures Construction (NAICS: 237110)

Alternate Business Names
Drain King Drain King Plumbing & Sewer Repairs

Customer Review Rating plus BBB Rating Summary

Drain King Sewer and Plumbing Incorporated has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.