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BBB Accredited Business since

Jolly Angels Home Care Services

Phone: (630) 596-6302 15130 S Route 59 Ste 103, Plainfield, IL 60544

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Jolly Angels Home Care Services is a senior home care service which provides non-medical in-home care and companionship to seniors and the disabled at their homes, independent living facilities, assisted living facilities, nursing homes, hospitals, and for patients in hospice cares, both for respite care for family members and as supplement to care provided at facilities. Located in Plainfield, IL, this company serves the western suburbs of Chicago, including Romeoville, Bolingbrook, Shorewood, Naperville, Oswego, Boulder Hill, Montgomery, Yorkville, Aurora, Plano, Sandwich, Rockdale, Preston Heights, Fairmont, Homer Glen, Warrenville, Lemont, North Aurora, Sugar Grove, Minooka, Sheridan, Burr Ridge, Willowbrook, Lisle, Downers Grove, Westmont, and Hinsdale. The company was founded in 2013 by a couple and is family owned and operated, as well as licensed by the Illinois Department of Public Health. The company's screening procedure includes criminal background checks, drug testing, health screens, driving records verifications, employment eligibility verifications, and a comprehensive job interview before the caregiver is matched to the preferences of the client.

Services provided by the caregivers include medication reminders, ambulation assistance, companionship, meal preparation and cooking, activity program and exercise, light housekeeping, and help with grooming, bathing, feeding, hygiene, transfers, and incontinence. The caregivers will also escort clients to appointments and help them with their errands such as grocery shopping or simple recreation and getting them out of the home to enjoy social activities.

Visit the website for Jolly Angels Home Care Services to learn more the company, read about the services available from the company, read testimonials from their clients, and contact the company for a consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jolly Angels Home Care Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Jolly Angels Home Care Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jolly Angels Home Care Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 2014 Business started: 01/24/2013 in IL Business started locally: 01/24/2013 Business incorporated 01/24/2013 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Joel L. Lagonero, Owner
Contact Information
Principal: Mr. Joel L. Lagonero, Owner
Business Category

Senior Home Care Senior Care Information and Resources Home Health Services Elderly/Senior Specialty Services Services for the Elderly and Persons with Disabilities (NAICS: 624120)

Alternate Business Names
Midaiao, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.