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BBB Accredited Business since 09/01/2014

Golden Heart Senior Care

(872) 206-59572738 N Pine Grove Ave, ChicagoIL 60614-6136 Send email to Golden Heart Senior Care

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Description

Golden Heart Senior Care is a senior home care provider which offers respite care, hourly care, support for dementia patients, and assistance with finding assisted living or 24-hour care for seniors. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Oak Park, Cicero, Franklin Park, Northlake, Elmhurst, Bellwood, Elk Grove Village, Bensenville, Niles, Morton Grove, Evanston, Skokie, Des Plaines, Evanston, Skokie, Park Ridge, Elmwood Park, Maywood, Bellwood, Rosemont, Riverside, Stickney, Summit, Burbank, Oak Lawn, Evergreen Park, Westchester, La Grange Park, Brookfield, Lyons, Countryside, Hodgkins, and Bridgeview. The company has been in business since 2012 by a group of friends wanting to improve the quality of services available for seniors and their loved ones.

Services available include companion care, memory care, respite care, services for those with complex care needs, deep cleaning and home cooking, household management, senior advocacy and lifestyle support, holistic care, home technology assistance, and assisted living placement. Their assisted living placement services includes an assessment of the senior citizen's needs and budget constraints before a specialist provides references to high quality and appropriate facilities that have been reviewed and vetted by the organization. The specialist then arranges for the client and his or her loved ones to take a tour of the facility, which includes picking up the client and introducing him or her to the staff. Afterwards, the specialist will follow up with the client to ensure that the facility is meeting his or her needs and that he or she is adjusting comfortably.

Visit the website for Golden Heart Senior Care to learn more about their services, read about the background and history of the organization, and contact the organization to request their services.

BBB Accreditation

A BBB Accredited Business since 09/01/2014

BBB has determined that Golden Heart Senior Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Golden Heart Senior Care's rating include:

  • Length of time business has been operating.

Factors that raised Golden Heart Senior Care's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Golden Heart Senior Care

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 03/04/2014Business started: 12/03/2012
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Ms. Kelsey Malone (Office Manager)Ms. Kimberly Malone (Manager)
Business Category

Senior Home Care, Senior Care Information and Resources, Elderly/Senior Specialty Services, In-home Care, Skin Care, Senior Citizens Service Organization, Nursing Home Information & Referral, Day Care - Adults

Alternate Business Names
Stay in Place, LLC
Industry Tips
Making Your Business Senior Friendly
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October is Protecting Older Americans from Fraud Month - BBB asks:Are your folks and friends armed with prevention tools?

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.