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BBB Accredited Business since

PDS Security Services, Inc.

Phone: (847) 884-4850 Fax: (847) 884-4851 2356 Hassell Rd STE C, Hoffman Estates, IL 60169 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


PDS Security Services is a security guard company which provides private security for individuals and businesses. This company serves the northwest suburbs of Chicago, including South Barrington, Schaumburg, Streamwood, Hanover Park, Rolling Meadows, Arlington Heights, Palatine, Elk Grove Village, Bartlett, West Dundee, Sleepy Hollow, Carpentersville, Inverness, Barrington, Deer Park, Kildeer, Dundee Township, Roselle, Medinah, Itasca, Wood Dale, Barrington Hills, Gilberts, Lake Zurich, and Fox River Grove. Services available from this company include uniformed patrol, plainclothes officers, parking enforcement, loss prevention, bike patrol, crowd control, consulting services, risk analysis, training services, workplace violence prevention seminars, and emergency management and planning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PDS Security Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PDS Security Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on PDS Security Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 31, 2012 Business started: 02/09/2009 Business started locally: 02/09/2009 Business incorporated 02/06/2003 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Gerald Ludtke, President and CEO
Contact Information
Principal: Mr. Gerald Ludtke, President and CEO
Business Category

Security Guard & Patrol Service Unarmed Uniformed Security Officers Armed Uniformed Security Officers Training Programs Personal Security Guard Service Consultants - Security Security Guards and Patrol Services (NAICS: 561612)

Customer Review Rating plus BBB Rating Summary

PDS Security Services, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.