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BBB Accredited Business since

VinTech Systems

Phone: (773) 388-1208 Fax: (773) 880-6698 View Additional Phone Numbers 1836 W Belmont Ave, Chicago, IL 60657 View Additional Web Addresses

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VinTech Systems is a security systems company which sells, designs, installs, and maintains electronic security controls and systems for homes and businesses to ensure that they remain free from intrusions, burglaries, and other common threats to safety and livelihood. Located in Chicago, IL, this company serves downtown Chicago, including the neighborhoods of Lakeview, Avondale, Logan Square, North Center, Irving Park, Uptown, Ravenswood, Lincoln Square, Albany Park, Hermosa, Near North Side, West Town, Humboldt Park, Wicker Park, East Garfield Park, and Garfield Park. The company started in 2006 and strives to be environmentally friendly, participating in Earth Hour, which is meant to raise awareness and reduce global warming. The company also teaches and promotes IP security solutions, which helps the environment and ensures that individuals' information is safe when they are browsing.

This company works with their clients to design a security system that matches their budget and needs, recognizing that each client's situation is different and requires a specialized security solution. Their services include construction security, access control systems, intrusion alarm systems, maintenance services, monitoring services, videofied security systems, wireless and digital surveillance systems, IP security cameras, and repair services. The company provides a discount for nonprofits, and also offers Honeywell Total Connect, which allows an individual to control their monitoring system from their smartphone in order to provide peace of mind.

Visit the website for VinTech Systems to learn more about the services available from this company, read about the company's history and mission statement, and view the different alarm systems available.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that VinTech Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on VinTech Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 29, 2009 Business started: 02/14/2006 in IL Business started locally: 02/14/2006 Business incorporated 02/14/2006 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Mun Wong, President
Contact Information
Principal: Ms. Mun Wong, President
Business Category

Security Control Equipment & System Monitors Security Cameras Surveillance Equipment, Sales & Service Access Control Systems Security Systems Consultants Intercoms Systems & Services Burglar Alarm Systems - Dealers, Monitoring & Service Recording Service - Sound & Video Security Systems Services (except Locksmiths) (NAICS: 561621)

Alternate Business Names
VinTech Security Systems VinTech Systems, Inc.

Additional Locations

  • 1836 W Belmont Ave

    Chicago, IL 60657 (773) 388-1208 (312) 479-7110


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/18/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: was let down by kyle and the other tech vince was given misleading information on pricing and availability. at time of install was installed the wrong equipment and not to my expectations.

Desired Settlement: was not resolved since

Business Response:

Hi, after reviewed the complaint, we can't find the information related since the customer's information is not correct. 


The customer's name was not found in our database. Not only that, the customer's address, phone number and email address are all invalid. Can you please check back with the customer so we can get this straight? We have a feeling that this is a fraud claim or fake complaint. Please let us know or give me a call to discuss (*************


Thank you,


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on VinTech Systems
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)