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BBB Accredited Business since

U-Spy Enterprises, Inc.

Additional Locations

Phone: (773) 529-2779 Fax: (815) 642-0730 View Additional Phone Numbers 2406 W Fullerton Ave, Chicago, IL 60647 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The U-Spy Store and Pro Video Security provides CCTV Installation and Repair, Free on sight Consultations and Video Security Estimates.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that U-Spy Enterprises, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on U-Spy Enterprises, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 10, 2002 Business started: 05/01/1989 Business started locally: 05/01/1989 Business incorporated 01/18/2007 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Perry Myers, Owner Paul Ahrendt, Manager Russell Myers, Manager
Contact Information
Customer Contact: Paul Ahrendt, Manager
Principal: Mr. Perry Myers, Owner
Business Category

Security Control Equipment & System Monitors Security Cameras Surveillance Equipment, Sales & Service Security Systems Services (except Locksmiths) (NAICS: 561621)

Products & Services

U-Spy Enterprises, Inc. sells the following brand(s): Geovision, Hikvision, Dahua, VideoSecureIt, Vivotek, Toshiba, Samsung, Servntec, Bosch, Panasonic, AvTech and others.

U-Spy Enterprises, Inc. offers the following product(s): CCTV Equipment, HD Cameras, IP Cameras, Video Security Cameras, Video Security Recorders

Method(s) of Payment
Cash, Check, Credit Cards (Visa, MasterCard, American Express & Discover), PayPal, Electronic Checks.
Refund and Exchange Policy
30 Day return policy for unused items in the original packaging with all parts included.  No return policy for spy products, GPS tracking devices, hidden cameras, audio recorders and any spy related items.  
Alternate Business Names
Pro Video Security U-Spy Store

Customer Review Rating plus BBB Rating Summary

U-Spy Enterprises, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.