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BBB Accredited Business since

Security Solutions, Inc

Phone: (708) 449-9900 Fax: (708) 432-3115 1850 S 25th Ave, Broadview, IL 60155 View Additional Email Addresses

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Electronic Security for home and business including Security Systems, Fire Alarm Systems, Hold Up Alarms, Camera Systems, System Activation, Monitoring and Repair. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Security Solutions, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Security Solutions, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Security Solutions, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 05, 2004 Business started: 10/02/1984 Business started locally: 10/02/1984 Business incorporated 03/18/1998 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Brett Blessen, President
Contact Information
Principal: Mr. Brett Blessen, President
Business Category

Security Control Equipment & System Monitors Security Cameras Security Guard & Patrol Service Security Systems Consultants Fire & Smoke Alarm Systems Home Automation Smoke Detectors & Alarms Burglar Alarm Systems - Dealers, Monitoring & Service Security Systems Services (except Locksmiths) (NAICS: 561621)

Products & Services

Security Solutions, Inc sells the following brand(s): ADT , DSC , Honeywell , We service all other brands

Security Solutions, Inc offers the following product(s): Access Control Systems , Business Alarm System , Camera Systems , Door Entry Systems , Fire Alarm Systems , Home Security , Remote Entry Systems

Additional Locations


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/23/2016 Delivery Issues
8/12/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: The Bridgeport Citizens Group, which runs the local the neighborhood community watch program, has received numerous calls asking for confirmation of Security Solutions flyer taped to private residences in the last 24 hours. The flyers claim affiliation with "Neighborhood Watch Program" although the company is unknown to the the 9th District Police CAPS Office or the Bridgeport Citizens Group. The exact wording of the flyer reads "Security Solutions is pleased to present this certificate for a: FREE* Home Security System Compliments of Neighborhood Watch Program" Furthermore: the flyer cites BBB accreditation although the phone number and contact information given differs from that listed on the BBB website.

Desired Settlement: The Bridgeport Citizens Groups asks that Security Solutions, Inc immediately stop all advertising with the phrase "Security Solutions is pleased to present this certificate for a: FREE* Home Security System Compliments of Neighborhood Watch Program". Furthermore, we request that Security Solutions, Inc. immediately take out a 1/2 page advertisement in the Bridgeport News, the local weekly paper (), retracting their claim and apologizing to the members of the Community Watch.*****************************

Business Response: Initial Business Response /* (1000, 5, 2014/08/01) */ Contact Name and Title: Customer Relations Contact Phone: XXX-XXX-XXXX Contact Email: ***** Dear Bridgeport Citizens Group Security Solutions is unaware of any such flyer, and has not created any such marketing material nor has it distributed any such material. Would you kindly fax on to our office at XXX-XXX-XXXX so that we may investigate and provide a contact name and number with it. Because we have no record of being contacted by your group and therefore have not had a fair opportunity to investigate the legitimacy of this, we respectfully request that you withdraw your complaint and allow us fair opportunity to investigate. We pledge to investigate and take the appropriate action as a result of our findings.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Security Solutions, Inc
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)