BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Total Marketing Group Inc

Phone: (309) 365-6453 5090 S Lawndale Ave, La Grange, IL 60525

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Total Marketing Group Inc include:

  • Length of time business has been operating
  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Total Marketing Group Inc include:

  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Total Marketing Group Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 2013
Business Category

Secret Shopper Work-At-Home Companies Other Scientific and Technical Consulting Services (NAICS: 541690)

Additional Information

The check scam attempts to defraud a consumer out of their own funds from a bank account to which they have access. This is accomplished by sending a consumer a check of some sort, which the consumer is asked to deposit in their bank account. There can be any number of justifications for this action. Some examples are:
*Consumers are told that they have won a lottery, and the check is to cover fees of some sort.

*Consumers are asked to "mystery shop" a money wiring service, using the check funds for the process and for payment.

*Often seen at online auction and classified sites, consumers may be sent a check to pay for an item being sold, but for (usually convoluted) various reasons, the buyer needs to send the seller more money than the item actually costs. Also referred to sometimes as an "overpayment scam".

Once the consumer has deposited this check in their bank account, they are asked to wire funds onward to another person, for various reasons related to the above points, such as mystery shopping, payment of taxes or fees, or to pay "shipping" in an online auction/classifieds overpayment scam. The catch here is that due to various banking practices, it is possible for a check to appear to have "cleared" the bank anywhere from immediately to 10 days later, when in reality the bank is still investigating the check. The end result is that when the bank discovers that the check has no funds behind it, or is a fraudulent check, any funds from that check will be removed from the victim's bank account, leaving the victim responsible for any funds spent, including those sent by wire. This is true even if as a result, the victim's account must become overdrawn by hundreds of dollars.
To summarize, the key "red flags" for this scam are: 1) being sent a counterfeit check for any number of reasons, and 2) being asked to deposit this check and send a portion of the funds onward by wire transfer.

For more information on this and other similar scams, please visit


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.