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BBB Accredited Business since

Redline Metals, Inc.

Phone: (630) 932-3151 Fax: (630) 932-3159 930 N Du Page Ave, Lombard, IL 60148 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Redline Metals, Inc, is a scrap metal company which provides scrap metal servicing for commercial, industrial, and institutional companies. Located in Lombard, IL, this company serves the western suburbs of Chicago, including Wheaton, Glen Ellyn, Oakbrook Terrace, Oak Brook, Downers Grove, Westmont, Hinsdale, Glendale Heights, Elmhurst, Villa Park, Winfield, Addison, Bensenville, Northlake, Franklin Park, Carol Stream, Bloomingdale, Roselle, Medinah, Lisle, Naperville, Westchester, La Grange Park, Melrose Park, Berkeley, Bellwood, Maywood, Brookfield, Riverside, Elk Grove Village, Itasca, Woodridge, Darien, Willowbrook, Burr Ridge, and Countryside. The company has been in business since 1993 and is family owned and operated. Their scales are calibrated and state certified every three months and the company is a member of the National Women Business Owners Corporation. Companies have the option of donating their recyclable scrap to charity, and Redline Metals will take the profits and donate the proceeds to a local charity in order to improve the local community.

This company specializes in the purchasing and processing of all non-ferrous metals, including copper, aluminum, brass, stainless steel, and bronze. Copper purchased includes bare bright copper, plated copper busbar and wire, copper chips and turnings, housewire, telephone and communication wire, and auto radiators. They will also buy aluminum radiators, painted siding, litho plate, automobile rims, and cast. Companies or individuals can schedule a pickup of a large amount of product directly to their location from the company's website for added convenience.

Visit the website for Redline Metals, Inc, to learn more about the services available from this company, view the full list of materials purchased, and schedule a pickup of scrap metal.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Redline Metals, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Redline Metals, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Redline Metals, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2011 Business started: 01/01/1993 Business started locally: 01/01/1993 Business incorporated 01/30/1996 in IL
Type of Entity


Business Management
Mrs. Cynthia Won-Williams, President / CEO Mr. Jonathan Kragel, Director of Operations Mr. David Wong, CFO
Contact Information
Customer Contact: Mr. Jonathan Kragel, Director of Operations
Principal: Mrs. Cynthia Won-Williams, President / CEO
Business Category

Scrap Metals Recycling - Metal Recyclable Material Merchant Wholesalers (NAICS: 423930)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.