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Robert Morris University is an independent, not-for-profit, multi-location institution offering associate, baccalaureate, and graduate degree programs that focus on integrating theory and applications. Robert Morris University prepares students to be practitioners in their chosen fields, socially responsible to their communities, and a foundation for their families.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Robert Morris University-Illinois meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Robert Morris University-Illinois
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1975 Business started: 01/01/1913 in IL Business started locally: 01/01/1913 Business incorporated 04/09/1965 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois State Board of Education
100 W. Randolph Street, Ste 14-300, Chicago IL 60601
Phone Number: (312) 814-2220

Type of Entity


Business Management
Ms. Mablene Krueger, President Ms. Arlene Regnerus, CFO
Contact Information
Principal: Ms. Mablene Krueger, President
Customer Contact: Ms. Arlene Regnerus, CFO
Business Category

Schools - Academic - Colleges & Universities Colleges, Universities, and Professional Schools (NAICS: 611310)

Additional Information

This organization has obtained 501C3 tax-exempt status through the Internal Revenue service. According to BBB policy, 501C3 organizations are usually evaluated in relation to the 20 BBB Charity Standards. This organization has not been evaluated in relation to these standards because of its type of business and minimal fundraising outreach and revenue.

Additional Locations

  • 1000 E Woodfield Rd

    Schaumburg, IL 60173

  • 1000 Tower Ln

    Bensenville, IL 60106

  • 1507 S Waukegan Rd

    Waukegan, IL 60085

  • 1707 N Randall Rd Ste 180

    Elgin, IL 60123


    211 Fulton St

    Peoria, IL 61602

  • 2123 S Goebbert Rd

    Arlington Hts, IL 60005


    3101 Montvale Dr

    Springfield, IL 62704

  • 401 S. State St.
    Main Campus

    Chicago, IL 60605

  • 82 Orland Square Dr

    Orland Park, IL 60462

  • 905 Meridian Lake Dr

    Aurora, IL 60504


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/8/2016 Billing/Collection Issues | Complaint Details Unavailable
3/30/2016 Problems with Product/Service | Complaint Details Unavailable

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Robert Morris University-Illinois
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)