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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Northwestern College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Northwestern College include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois State Board of Education
100 W. Randolph Street, Ste 14-300, Chicago IL 60601
Phone Number: (312) 814-2220
Type of Entity
Business ManagementMs. Christa Holton, Campus Director
Schools - Academic - Colleges & Universities Schools - Business & Vocational Colleges, Universities, and Professional Schools (NAICS: 611310)
Alternate Business NamesNorthwester College, Inc Northwestern Business College
7725 S Harlem Ave
Bridgeview, IL 60455 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (630) 753-9001(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: The education does not help to get employment in the field that you study for. Just bad debt and no job. Product_Or_Service: Applied Science Degree
Desired Settlement: DesiredSettlementID: Refund Return of tution.
Business Response: Initial Business Response /* (1000, 7, 2014/06/13) */ Contact Name and Title: *********** Contact Phone:************* Contact Email: ************** Ms.******* is a graduate of Northwestern College's Paralegal Program. The College has various mechanisms in place to assist graduates in finding employment including a department of Career Services which is dedicated to this effort. It is my understanding Ms.******* has not utilized the services of this department to assist with her job search. Of course there are many factors that contribute to a person's ability to secure employment including the overall economic climate, the candidates resume, experience, presentation and response to questions during the interview, etc. None-the-less, Northwestern College nor any other post-secondary institution guarantees employment after graduation. We invite and encourage Ms.******* to reach out to our Department of Career Development for assistance with her job search. Initial Consumer Rebuttal /* (2000, 9, 2014/06/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will take the offer of the Department of Career Development to find employment. Final Consumer Response /* (450, 10, 2014/06/15) */ The consumer indicated ONLINE that the business responded to this complaint to his/her satisfaction. He/she also stated: