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BBB Accredited Business since

Northwestern College

View Additional Phone Numbers 7725 S Harlem Ave, Bridgeview, IL 60455 http://www.NorthwesternCollege.edu


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Northwestern College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northwestern College include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northwestern College
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 15, 2001 Business started: 01/01/1958 in IL Business started locally: 01/01/1958 Business incorporated 07/21/1960 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois State Board of Education
100 W. Randolph Street, Ste 14-300, Chicago IL 60601
http://www.isbe.state.il.us
Phone Number: (312) 814-2220

Type of Entity

Corporation

Business Management
Ms. Christa Holton, Campus Director
Contact Information
Principal: Ms. Christa Holton, Campus Director
Business Category

Schools - Academic - Colleges & Universities Schools - Business & Vocational Colleges, Universities, and Professional Schools (NAICS: 611310)

Alternate Business Names
Northwester College, Inc Northwestern Business College

Additional Locations

  • 7725 S Harlem Ave

    Bridgeview, IL 60455

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/16/2014 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: The education does not help to get employment in the field that you study for. Just bad debt and no job. Product_Or_Service: Applied Science Degree

Desired Settlement: DesiredSettlementID: Refund Return of tution.

Business Response: Initial Business Response /* (1000, 7, 2014/06/13) */ Contact Name and Title: *********** Contact Phone:************* Contact Email: ************** Ms.******* is a graduate of Northwestern College's Paralegal Program. The College has various mechanisms in place to assist graduates in finding employment including a department of Career Services which is dedicated to this effort. It is my understanding Ms.******* has not utilized the services of this department to assist with her job search. Of course there are many factors that contribute to a person's ability to secure employment including the overall economic climate, the candidates resume, experience, presentation and response to questions during the interview, etc. None-the-less, Northwestern College nor any other post-secondary institution guarantees employment after graduation. We invite and encourage Ms.******* to reach out to our Department of Career Development for assistance with her job search. Initial Consumer Rebuttal /* (2000, 9, 2014/06/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will take the offer of the Department of Career Development to find employment. Final Consumer Response /* (450, 10, 2014/06/15) */ The consumer indicated ONLINE that the business responded to this complaint to his/her satisfaction. He/she also stated:


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Northwestern College
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)