BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that American InterContinental University Online meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for American InterContinental University Online include:
- 45 complaint(s) filed against business
Factors that raised the rating for American InterContinental University Online include:
- Length of time business has been operating
- Response to 45 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||45|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois State Board of Education
100 W. Randolph Street, Ste 14-300, Chicago IL 60601
Phone Number: (312) 814-2220
Type of Entity
Business ManagementDr. George Miller, President Mr. Daniel Sessions, Director of Compliance
Schools - Academic - Colleges & Universities Colleges, Universities, and Professional Schools (NAICS: 611310)
Alternate Business NamesAIU American Intercontinental University American Intercontinental University Inc.
Products & Services
AIU Online is the web-based virtual campus of American InterContinental University, an international university with residential campuses located in Atlanta, Georgia; Los Angeles, California; South Florida; Houston, Texas; and London, England.
If you have a concern or a suggestion, please contact AIU Online's Office of the Ombudsman first at 1-877-701-3800, Option 9 or by e-mail at firstname.lastname@example.org. The Office of the Ombudsman provides students with information and, if problems occur, initiates resolutions and helps guide the student through the University Grievance Procedure. The Office of the Ombudsman strives to provide a quick and impartial resolution for all student concerns.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview