BBB Accredited Business since 04/01/2003
American InterContinental University OnlineFind a Location
(877) 701-3800View Additional Phone Numbers231 N. Martingale Road, Schaumburg, IL 60173 Send email to American InterContinental University Online
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A BBB Accredited Business since 04/01/2003
BBB has determined that American InterContinental University Online meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered American InterContinental University Online's rating include:
- 55 complaints filed against business
Factors that raised American InterContinental University Online's rating include:
- Length of time business has been operating.
- Response to 55 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||23|
|Problems with Product / Service||29|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||55|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on American InterContinental University Online
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Contact InformationPrincipal: Dr. George Miller (President)Customer Contact: Mr. Daniel Sessions (Director of Compliance)
Schools - Academic - Colleges & Universities
Products & Services
AIU Online is the web-based virtual campus of American InterContinental University, an international university with residential campuses located in Atlanta, Georgia; Los Angeles, California; South Florida; Houston, Texas; and London, England.
If you have a concern or a suggestion, please contact AIU Online's Office of the Ombudsman first at 1-877-701-3800, Option 9 or by e-mail at email@example.com. The Office of the Ombudsman provides students with information and, if problems occur, initiates resolutions and helps guide the student through the University Grievance Procedure. The Office of the Ombudsman strives to provide a quick and impartial resolution for all student concerns.