BBB Business Review

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This business is not BBB accredited.

Creative Training Solutions, Ltd.

Additional Locations

Phone: (847) 577-4115 Fax: (847) 577-5112 209 S Main St # 200C, Mount Prospect, IL 60056 View Additional Web Addresses

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Creative Training Solutions is a sales training company that conducts face-to-face training sessions for salespeople, assisting them in strengthening sales techniques and improving their sales numbers. Located in Mount Prospect, IL, this company works in local communities like Arlington Heights, Palatine, Des Plaines, Schaumburg, Hoffman Estates, Elk Grove Village, Wheeling, and Buffalo Grove, but also works with companies all over the country and even internationally. Founder and owner Stacia Skinner has fifteen years of extensive sales training and thirty years of personal sales experience to her company, founded in 2003. She has worked with hundreds of clients, including companies in Singapore, London, Trinidad, Mexico, Canada, and across the United States.

This company offers a variety of sales training programs which can be tailored to a company's needs and operation qualities. Training emphasizes building and maintaining new and existing business, and teaches easily-implemented skills which increase accountability of management and sales staff. Follow-up tools are available, including conference calls, strategy sessions, and webinars. Training foci include prospect management, appointment making, telephone sales skills, selling skills, managerial coaching, business etiquette, major account selling, questioning skills, tradeshow strategies, and M.O.S.T. (Multimedia Ongoing Sales Training). Creative Training Solutions also has two books available for purchase which can assist businesses and salespeople in increasing their sales and customer satisfaction. Their website includes quizzes for salespeople to determine if they may need more training.

Visit the website for Creative Training Solutions to learn more about the different training sessions that they offer, take quizzes that determine whether training improvement is necessary, and schedule an appointment to arrange training sessions for sales staff.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Creative Training Solutions, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2005 Business started: 12/01/2003 Business started locally: 12/01/2003 Business incorporated 01/02/2008 in IL
Type of Entity


Business Management
Ms. Stacia Skinner, President
Contact Information
Principal: Ms. Stacia Skinner, President
Business Category

Sales Training Business Consultants All Other Business Support Services (NAICS: 561499)

Alternate Business Names
Creative Training Creative Training Solutions Enterprises LTD.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.