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Find a Location

Top Quality Roofing & Siding has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTop Quality Roofing & Siding

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2013

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Top Quality Roofing & Siding has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3s123 Il-59, Warrenville, IL 60555
      BBB File Opened:
      3/19/2012
      Years in Business:
      12
      Business Started:
      1/1/2012
      Business Started Locally:
      1/1/2012
      Business Incorporated:
      2/2/2012
      Accredited Since:
      4/1/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Lynda Cruz, Corporate Manager
      • Mr. Ramon Cruz, Owner
      Contact Information

      Principal

      • Ms. Lynda Cruz, Corporate Manager

      Customer Contact

      • Ms. Lynda Cruz, Corporate Manager
      Additional Contact Information

      Fax Numbers

      • (630) 520-0569
        Other Fax

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/29/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Never new or heard of "PUBLIC ADJUSTER CONTRACT" in the past. They came to my house and wanted to check my roof for storm related damage for free. I said YES.* Date of contract signed -- September 27 2022 * 15% of all sums settlement pursuant to the insurance contract, if I refuse to have the Roof replacement done by Top Quality *************** Top Quality Adjusters demanded that I must sign the check received from the ************* and surrender to them for the Roof work to resume. (Check was issued on my name, **************. and Top Quality ************** all parties will have to sign to cash the check)* I said to them that I will pay 50% upfront and the balance upon completion.* I refused to sign the Final contract since I found few contentious points * Top Quality Adjuster's owner said to me that unless the Insurance check signed and given to them, they will not replace my roof and he told me not to waste his time and get out of his office. *Inspite of my repeated request to accept 50% money upfront, he was rude, hostile and was very discourteous.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vicki V.

      2 stars

      08/22/2022

      Hired this company to put up new gutters on my house . They were told to check the wood . They did not do that . Now the gutters are falling down . And water has damaged ******* and inside my house . I would not recommend this company .

      Top Quality Roofing & Siding Response

      08/23/2022

      When the gutters were installed on March of 2021 the wood fascia was fine. We came back to the home several times, customer stated corners of gutters were leaking but when we came out to the home on a rainy day gutters were fine and we added more sealant to the corners. Also when we came out the the home we did an inspection to the gutters that were installed, we noticed that the corner where the gutter was leaking was coming from the roof where the valley meets the gutter. This is where the customer is having leaks and the plywood is rotten underneath the shingles we stated in order to fix this issue we would have to remove shingles and replace rotten plywood and fascia that got damaged due to the roof. At this time when we stated that it was coming from the roof the homeowner stated she will be contacting her insurance to see if they would pay for a new roof and the water damage in her home. Also ****** her husband stated if the insurance did not pay they would pay for the roof out of pocket. After this we never heard back from the homeowner.

      Local BBB

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