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BBB Business Review

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BBB Accredited Business since

Tip Top Roofing and Construction, Inc.

Additional Locations

Phone: (815) 899-7663 Fax: (815) 991-5099 View Additional Phone Numbers 2030 Coltonville Rd, Sycamore, IL 60178 http://www.go2tiptop.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Tip Top Roofing & Construction, Inc. is a roofing contractor which provides roofing services and other exterior housing services for residential and commercial customers. This company serves the Dekalb metropolitan area, including Cortland, Malta, Lily Lake, Maple Park, Burlington, Genoa, Kingston, Esmond, Creston, Campton Hills, Waterman, Hinckley, Shabbona, Compton, Kirkland, Lindenwood, Hampshire, Big Rock, Sandwich, Sugar Grove, and Geneva. Services available from this company include new construction roofing, tear-offs, re-roofs, flat roofs, roof repairs, roof system maintenance, roof inspections and certifications, gutter installations, and downspout installations.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tip Top Roofing and Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Tip Top Roofing and Construction, Inc. include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tip Top Roofing and Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 26, 2005 Business started: 06/01/1999 Business started locally: 06/01/1999 Business incorporated 03/04/2005 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Ms. Maluhia Aluli, Secretary/Office Manager Mr. Kapu Aluli, President
Contact Information
Principal: Ms. Maluhia Aluli, Secretary/Office Manager
Business Category

Roofing Contractors Siding Contractors Construction & Remodeling Services Soffit & Fascia Contractor - Flat Roof Gutters & Downspouts Home Improvements - Additions Roofing Contractors (NAICS: 238160)

Alternate Business Names
Tip Top Construction Tip Top Roofing
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.