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BBB Accredited Business since

The Shake Guys, LLC

Phone: (847) 278-2272 Fax: (847) 278-2270 711 Rose Road, Lake Zurich, IL 60047 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Shake Guys specializes in cedar shake repairs, maintenance, full roof replacement or switch-over, and then some.  FULL ROOF REPLACEMENTS: We build Roofing Systems… that is to say that we construct a functioning roof with many parts that work together symbiotically. First and foremost, we create the proper ventilation to allow cedar to breathe as it needs to for longevity. Our fasters/nails are made of materials that last the test of time after being nailed to the perfect depth. Each shingle is applied with specificity, great skill, and care.  REPAIRS: From small patches to replaced sections, we want to do what makes sense for the general well-being of your cedar roofing system.  MAINTENANCE PRGRAMS: If you live in an environment that is known for its high humidity and
above average annual rainfall, mildew, moss and other organisms can
start growing out of the naturally organic wood of your shake or shingle
roof. Our experts at Shake Guys offers maintenance programs such as
biannual roof inspections and roof cleaning services, specifically
catering to the intricate detail and cuts of cedar wood shakes and
shingles. We also provide superb upkeep services to our customers who
want that. Each program is essentially tailor made to the roof based on
location, foliage accumulation, age, and so on.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Shake Guys, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Shake Guys, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

23 Customer Reviews on The Shake Guys, LLC
Customer Experience Total Customer Reviews
Positive Experience 23
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 23

Additional Information

BBB file opened: September 28, 2011 Business started: 12/06/2010 in IL Business started locally: 12/06/2010 Business incorporated 11/29/2010 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Stephen Michels, Owner Mr. Chad Janisch, Owner Mr. Joey Michels, Owner
Contact Information
Principal: Mr. Stephen Michels, Owner
Business Category

Roofing Contractors Commercial Roofing Siding Contractors Construction & Remodeling Services Sheet Metal Work Contractors - General Gutters & Downspouts Roofing Contractors (NAICS: 238160)

Products & Services

The Shake Guys, LLC sells the following brand(s): We offer an extensive line of cedar brands to fit each customer's needs.

Method(s) of Payment
Check, Credit Cards, Cash, We also can provide financing
Refund and Exchange Policy

Customer Review Rating plus BBB Rating Summary

The Shake Guys, LLC has received 5 out of 5 stars based on 23 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.