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BBB Business Review

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BBB Accredited Business since

Stergo Roofing

Phone: (312) 640-9008 Fax: (847) 427-8831 1749 W Golf Rd # 299, Mount Prospect, IL 60056 https://www.facebook.com/pages/Stergo-Roofing/245149518927531



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Description

Stergo Roofing is a roofing contractor that provides roofing services for commercial, industrial and some residential roofing projects. This business is located in Mount Prospect, IL, and serves Chicago and the Chicagoland area, including the major metropolitan areas of Evanston, Joliet, Aurora, Rockford and Elmhurst. This business offers commercial and industrial roofing including flat roofing, metal roofing, tile and shingle roofing, roof restoration, aluminum coatings, single-ply roof systems, and protective coatings. They are a family-owned business and the owners are actively involved in each project.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stergo Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stergo Roofing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stergo Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 23, 2008 Business started: 03/01/1971 in IL Business started locally: 03/01/1971 Business incorporated 04/14/2015 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Steve Stergo, Owner
Contact Information
Principal: Mr. Steve Stergo, Owner
Business Category

Roofing Contractors Roof Repair Commercial Roofing Contractor - Metal Roofing Contractor - Tile Roofing Roofing Service Consultants Rustproofing - Industrial Roofing Materials Architectural & Construction Specs Contractor - Flat Roof Home Improvements - Additions Paving Contractors Roof Cooling Systems Roof Structures Roofing Contractors (NAICS: 238160)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.