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BBB Business Review

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BBB Accredited Business since

RoofWerks, Inc.

Additional Locations

Phone: (815) 254-8077 Fax: (866) 296-2146 View Additional Phone Numbers 308 W Main St, Gardner, IL 60424 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Roof Werks is a roofing contractor which installs roofing and other exterior home elements. Located in Gardner, IL, this company serves the southwest suburbs of Chicago, including Dwight, Coal City, Kankakee, Channahon, Morris, Braidwood, Wilmington, Morris, Streator, Minooka, and Bourbonnais. The company has additional locations in Aurora, IL, Omaha, NE, Rockford, IL, and Parker, CO. This company has been in business for over 15 years, and is a preferred contractor for Owens Corning, OSHA certified, and International Code Council certified.

This company installs roofing, siding, and gutters. For all projects, this company follows a strict schedule meant to ensure that the job runs smoothly and that any threats to safety are minimized. The company obtains any necessary building permits before any construction begins and schedules the job with the city and the homeowner, allowing the homeowner time to adjust his or her schedule. The foreman holds a pre-job meeting with the homeowner to explain safety procedures, and confirms that the correct materials were delivered before storing them in a place where they are protected from the elements. During the job, daily job site cleanups ensure that the property is protected and the home does not look like a construction site. The homeowner is provided with extra matching product after the job is finished so that any repairs can be completed with ease.

Visit the website for Roof Werks to learn more about the projects this company completes, read about hail damage and how to select a contractor, and contact the company to schedule a storm restoration or renovation project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RoofWerks, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RoofWerks, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on RoofWerks, Inc.
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: June 05, 2003 Business started: 06/17/1987 Business started locally: 06/17/1987 Business incorporated 06/10/1999 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420

Type of Entity


Business Management
Mr. Robert Werkmeister, President Ms. Ronda Werkmeister, Manager
Contact Information
Principal: Mr. Robert Werkmeister, President
Customer Contact: Ms. Ronda Werkmeister, Manager
Business Category

Roofing Contractors Contractor - Metal Roofing Contractor - Tile Roofing Roofing Service Consultants Siding Contractors Roofing Equipment & Supplies Siding Materials Contractor - Flat Roof Gutters & Downspouts Contractors - Gutters Roof Structures Roofing Contractors (NAICS: 238160)

Customer Review Rating plus BBB Rating Summary

RoofWerks, Inc. has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.