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BBB Business Review

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BBB Accredited Business since

Premier Exteriors

Phone: (630) 897-0774 Fax: (630) 897-0869 View Additional Phone Numbers 244 S River St, Aurora, IL 60506 http://www.premierexteriors.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Premier Exteriors is a roofing contractor which installs, maintains, and repairs roofing systems and exteriors for residential and commercial customers. Located in Aurora, IL, this company serves customers in Montgomery, Boulder Hill, North Aurora, Oswego, Sugar Grove, Naperville, and Batavia. The company has additional offices in Elkhart, IN, Rochelle, IL, Andover, MN, and Montgomery, IL. Premier Exteriors has been in business for over 30 years.

This company provides full-service exterior installation, include installation of siding, soffit, fascia, gutters, windows, and roofing. Brands they install include James Hardie, Royal Vinyl, Certainteed, Cabot, Olympic, GAF, Tamko, Rollex, and Alliance. Many of the products they install come in a variety of colors and finishes, allowing home and business owners to select colors that match their unique tastes and create an original exterior. Services they provide include the repair of leaking gutters, storm restoration, repair of damage soffit, replacement of missing fascia, replacement of missing window or door trim, door installation and repair, window installation and repair, and roof installation and repair, including the installation of cedar shingles. Their website includes a gallery of common terms to assist homeowners through the renovation process, as well as a collection of links to color selectors of the products they use to ease the process of color selection.

Visit the website for Premier Exteriors to read testimonials from their customers, view their gallery of completed projects, learn more about the services they offer, and contact them to discuss an exterior renovation project.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Premier Exteriors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Premier Exteriors include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Our file experience shows that the one complaint registered in the past three years was closed as unsettled.

The Bureau does not endorse, recommend or disapprove of any product, service or company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Premier Exteriors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 09, 2000 Business started: 03/01/1978 Business started locally: 03/01/1978 Business incorporated 10/05/1981 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Phil Maxstadt, General Manager Mr. Monte Enoch, President
Contact Information
Principal: Mr. Phil Maxstadt, General Manager
Business Category

Roofing Contractors Siding Contractors Construction & Remodeling Services Windows - Installation & Service Doors - Installation Windows Soffit & Fascia Doors - Repair Gutters & Downspouts Home Improvements Roofing Contractors (NAICS: 238160)

Alternate Business Names
Five Star Builders & Lumber, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.