BBB Business Review

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This business is not BBB accredited.

Peak Exteriors LLC

Phone: (855) 599-7325 Fax: (815) 962-0675 1 Court Pl Ste 101, Rockford, IL 61101 View Additional Email Addresses

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Peak Exteriors LLC is a Chicago roofing contractor company which specializes in assisting customers with storm damage insurance claims and restoring roofing and siding damaged by extreme weather. Located in Rockford, IL, this company serves the far suburbs of Chicago, including Byron, Cicero, Dekalb, Genoa, Loves Park, Mount Morris, Rockton, and Winnebago. They also have offices in Wisconsin, Indiana, and Missouri, and are licensed, bonded, and insured for each state. Peak Exteriors is a member of the National Roofing Contractors Association.

This company repairs damaged done by storms and strong winds in addition to installing roofing, siding, doors, and windows. Peak Exteriors performs home inspections for insurance claims, which includes meeting with a customer's insurance claims adjuster to determine the costs necessary for repairing a home to local code specifications. Their staff includes insurance claims adjusters, who assist customers in working with insurance to get compensation for storm damage repairs. The company installs insulation, doors, windows, gutters, roofing, and window screens. Structural engineering is also considered, ensuring that the foundation and load-bearing walls of a home are sound.

In addition to installing new roofing, Peak Exteriors also cleans roofs of debris and ensures the proper ventilation of a roofing system, which decreases heating and cooling costs. Roofing is placed according to local codes and the tastes of the homeowner.

Visit the website for Peak Exteriors to learn more about the insurance claim process, read about the services they provide, and request a free consultation for repairs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Peak Exteriors LLC include:

  • 1 complaint(s) filed against business that were not resolved
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Peak Exteriors LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: December 23, 2011 Business started: 11/07/2011 Business started locally: 11/07/2011 Business incorporated 11/07/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Vecchio, President
Contact Information
Principal: Mr. John Vecchio, President
Business Category

Roofing Contractors Contractor - Metal Roofing Contractor - Tile Roofing Roofing Service Consultants Siding Contractors Insurance Consultants Siding Materials Water Damage Restoration Tile Restoration Contractor - Flat Roof Building Restoration & Preservation Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards Contractors - Gutters Roof Structures Roofing Contractors (NAICS: 238160)

Products & Services

Full roofing replacements * Gutters * Insurance claims assistance * Repairs * Roof renovations * Siding * Storm damage prevention and repair.

Customer Review Rating plus BBB Rating Summary

Peak Exteriors LLC has received 4.44 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.