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BBB Business Review

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BBB Accredited Business since

Mueller Roofing Inc.

Additional Locations

Phone: (815) 726-0730 Fax: (708) 590-0700 2827 Manhattan Rd, Joliet, IL 60433 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Mueller Roofing Inc. is a roofing contractor which installs roofing, siding, and gutters. This company serves the western suburbs of Chicago, including Ingalls, Preston Heights, Rockdale, Shorewood, Fairmont, Crest Hill, Lockport, Plainfield, Minooka, Channahon, Manhattan, New Lenox, Mokena, Homer Glen, Romeoville, Frankfort, Frankfort Square, Lemont, Orland Park, Elwood, Wilmington, Oswego, Yorkville, Orland Hill, Tinley Park, Wilton Center, Braidwood, Coal City, and Monee. Services available from this company include siding and gutter installation, roofing repair and service, shingle roofing and sloped roof maintenance, and flat roofing or low sloped roof service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mueller Roofing Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mueller Roofing Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Mueller Roofing Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: June 17, 1988 Business started: 06/01/1960 Business started locally: 06/01/1960 Business incorporated 11/12/2009 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Phil Wiechec, President Mr. Elmer Mueller, President
Contact Information
Principal: Mr. Phil Wiechec, President
Number of Employees


Business Category

Roofing Contractors Commercial Roofing Siding Contractors Roofing Materials Aluminum Gutters & Downspouts Roofing Contractors (NAICS: 238160)

Customer Review Rating plus BBB Rating Summary

Mueller Roofing Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.