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Midwest Roofing and Exteriors LLC is a roofing contractor which installs, repairs, and maintains roofing, siding, and other exterior modifications for commercial and residential customers. Located in Oswego, IL, this company serves the western suburbs of Chicago, including Boulder Hill, Montgomery, Aurora, Yorkville, Plainfield, Romeoville, Lockport, North Aurora, Woodridge, Sugar Grove, Plano, Sandwich, Warrenville, Crest Hill, Batavia, Lisle, Lemont, Bolingbrook, and Joliet. The company has over 30 years of experience and provides same-day service for emergencies, as well as radio dispatching to provide faster service for their clients. The company also offers a 10-year guarantee on all workmanship on their services in order to provide peace of mind to their clients. A limited lifetime warranty is offered with all gutter and siding products as well. Most of their services are finished in one day.

Services available from this company include roofing, siding, gutters, and skylights. The company is experienced in new construction, tear-offs, reroofs, and flat roofs, and can repair weather damage on roofing, siding, and gutters, working with the customer's insurance company to have most of the damage covered by a settlement as possible. Their shingles come in a variety of colors to fit most home décor and are provided by GAF. The company also has a commercial roofing division, which installs BUR roofing systems, EPDM roofing systems, Hypalon roofing systems, metal roofing systems, modified bitumen roofing systems, PVC roofing systems, and TPO roofing systems.

Visit the website for Midwest Roofing & Siding Inc to learn more about the services available from this company, view pictures of their completed work, and contact the company to request roofing, siding, gutter, or skylight installation services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Midwest Roofing & Exteriors, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 6
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Midwest Roofing & Exteriors, LLC.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 19, 2010 Business started: 04/01/1991 in IL Business started locally: 04/01/1991 Business incorporated 08/29/2014 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kevin Staton, Owner/President Ms. Vicki Staton, Office Manager
Contact Information
Principal: Mr. Kevin Staton, Owner/President
Business Category

Roofing Contractors Siding Contractors Water Damage Restoration Gutters & Downspouts Roofing Contractors (NAICS: 238160)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.