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BBB Business Review

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BBB Accredited Business since

High Tops Roofing Co.

Phone: (847) 870-8677 Fax: (224) 333-5727 View Additional Phone Numbers 330 S Lake St, Mundelein, IL 60060 http://www.hightopsroofing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

High Tops Roofing Co. is a roofing contractor for commercial and residential customers. This contractor is located in Mundelein, IL, and serves the northern Chicago suburbs including Libertyville, Lake Forest, Waukegan, Zion, Gurnee, McHenry, Antioch, Lake Villa, Round Lake, Wauconda, Lake Zurich, Buffalo Grove, Palatine, Highland Park, Deerfield, Northbrook, Arlington Heights, Mt Prospect, North Chicago, Barrington, and Crystal Lake. This business provides roofing services including but not limited to shingle work, tile roofing, metal roofing, modified roofing, custom flashings, roof ventilation, power vents, mold and moisture prevention, storm damage repair, roof maintenance, roof removal, reroofing, new construction service, snow removal, ice dam prevention, replacement windows, door installation, siding, gutter installation, soffit and fascia, and skylights.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that High Tops Roofing Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for High Tops Roofing Co. include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on High Tops Roofing Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 04, 2000 Business started: 03/01/1996 in IL Business started locally: 03/01/1996 Business incorporated 05/29/2013 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Ms. Jill Palucci, Book Keeper Mr. Daniel Finnegan, Owner
Contact Information
Principal: Ms. Jill Palucci, Book Keeper
Business Category

Roofing Contractors Roof Repair Commercial Roofing Contractor - Metal Roofing Contractor - Tile Roofing Roofing Service Consultants Siding Contractors Windows - Installation & Service Roof Cleaning & Stain Removal Shingles Storm Windows & Doors Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Storm Windows & Doors - Repair Windows - Repairing Snow Removal Service - Roof Soffit & Fascia Contractor - Flat Roof Gutters & Downspouts Contractor - Roofing Spray Foam Insulation Roof Cooling Systems Roof Structures Roofing Contractors (NAICS: 238160)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.