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BBB Accredited Business since

Great Lakes Roofing and Siding

Phone: (224) 489-5740 View Additional Phone Numbers 738 W Algonquin Rd, Arlington Heights, IL 60005

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Great Lakes Roofing and Siding, also known as Edmunds Construction LLC, is a roofing contractor which also installs siding. Located in Crystal Lake, IL, this company is licensed to perform construction work in Illinois and Wisconsin. Their service area includes Naperville, Bolingbrook, Elgin, St Charles, Evanston, Beloit, Joliet, Winnetka, Justice, Chicago, and Schaumburg. The company has been in business since 1990 and is licensed, bonded, and insured.

This company performs a variety of services in addition to installing roofing. Services include residential roofing, storm damage restoration, Insurance restoration, siding, windows and doors, gutters, and free property inspections. Great Lakes Roofing and Siding specializes in hail damage, water damage, insurance claims, metal roofing, shake roof replacement, and exterior restoration. The company will work with the customer's insurance company to ensure that the full settlement is paid for and the customer need only pay the deductible for the services rendered, nothing more. They can inspect the roof to ensure that after a storm, none of the tiles have been bruised, which can cause leaking and damage to the underlying layers of the roof, necessitating costly repairs down the road as the wood foundation underneath rots. Every project is torn off the wood decking, ensuring that any rotten wood is replaced and preventing rotting or leakage from going unnoticed and untreated.

Visit the website for Great Lakes Roofing and Siding to learn more about the process of storm restoration, view their full list of services, and contact the company for a free property inspection and to utilize their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Great Lakes Roofing and Siding meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Great Lakes Roofing and Siding
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 10, 2009 Business started: 05/01/2005 in IL Business started locally: 05/01/2005 Business incorporated 03/12/2009 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kim Edmonds, Owner
Contact Information
Principal: Mr. Kim Edmonds, Owner
Business Category

Roofing Contractors Siding Contractors Remodeling Services Contractors - General Contractor - Remodel & Repair Contractors - Gutters Home Improvements Roof Decks Roof Structures Roofing Contractors (NAICS: 238160)

Products & Services

Great Lakes Roofing and Siding offers the following product(s): Roofing and Siding

Method(s) of Payment
We do not accept Credit Card payments.
Alternate Business Names
Edmonds Construction LLC
Products & Services

DBA Great Lakes Roofing & Siding. Roofing, Siding, Gutter, Windows, Remodeling Construction Contractors.

Customer Review Rating plus BBB Rating Summary

Great Lakes Roofing and Siding has received 4.77 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.