Business ProfileforGold Standard Restorations, Inc.

(1) We hired Gold Standard to install a metal roof, which was delayed by Gold Standard for >4 months. There is still one small corner missing that needs to be addressed. Furthermore, the roof has been leaking during recent rain showers. (2) Gold Standard installed aluminum wrapped window *****. Unfortunately, the window ***** that Gold Standard installed do not have a correct slope that pitches away from the house. Ten out of eleven ***** do not have sufficient pitch, out of these, seven pitch towards the house. In addition, one aluminum panel has detached and needs to be reinstalled. Caulking around windows is missing and/or defective. This caused gaps around the windows that can lead to water intrusion. I sent 15 separate messages to Gold Standard about this issue - the first message was sent on 08/13/22 the day after the installation. However, Gold Standard has failed to fixed this issue for over 6 month, exposing our house to repetitive rainwater. (3) Gold Standard framed a new building addition. As part of this Gold Standard opened an existing wall to connect the house to the new frame. However, Gold Standard did not implement adequate structural support. After Gold Standard assured me that the implementation was structurally sound I called in a structural engineer for an evaluation, which showed that the support was not sufficient. I unsuccessfully reached out to Gold Standard about this issue. Eventually, I had to hire a separate ********* to fix this issue at a cost of $5,400. Another potential structural issue has arisen, but Gold Standard has refused to provide us with information on the structural implementation. In addition, Gold Standard was promised to relocate four steel support columns. After a significant delay, Gold Standard attempted to install non-code conform columns, and refused to install adequate columns. We would like that Gold Standard subtracts our cost for fixing these defective and/or missing items from the final bill.