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BBB Business Review

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BBB Accredited Business since

Exterior Builders, Inc.

Phone: (224) 699-4300 View Additional Phone Numbers 891 Church Road, Elgin, IL 60123

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Exterior Builders, Inc. is a roofing, siding, gutters contractor which provides exterior building and remodeling services to residential customers. This company serves the northwest suburbs of Chicago, including West Dundee, Sleepy Hollow, Algonquin, Barrington Hills, Gilberts, Barrington Hills, South Barrington, Barrington, Fox River Grove, Cary, Lake Barrington, North Barrington, Huntley, Dundee Township, Elgin, Streamwood, Pingree Grove, Bartlett, Hoffman Estates, Hanover Park, Deer Park, Kildeer, and Palatine. Services available from this company include roofing installation, siding installation, soffit and fascia installation, gutter and downspout installation, window and door installation, insulation installation, aluminum railing and architectural element installation, exterior carpentry, deck and patio building, gazebo building, masonry, landscaping, maintenance, inspections and repairs, project management, and emergency services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Exterior Builders, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Exterior Builders, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Exterior Builders, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 29, 2013 Business started: 12/01/2012 in IL Business started locally: 02/01/2000 Business incorporated 12/10/2012 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Aubrey Sakowicz, Office Manager Mr. Erik Borg, President
Contact Information
Principal: Ms. Aubrey Sakowicz, Office Manager
Number of Employees


Business Category

Roofing Contractors Siding Contractors Exterior Structures - Gazebos, Arbors, Pergolas Windows - Installation & Service Property Maintenance Home Repair & Maintenance Railings Doors - Installation Project Management Soffit & Fascia Landscape Architects Landscape Contractors Landscape Maintenance Landscape Designers Carpenters Gazebos Gutters & Downspouts Contractors - Gutters Contractor - Insulation Patio & Deck Builders Deck Builders Vinyl Decking Patio, Porch & Deck Enclosures Roof Decks Roofing Contractors (NAICS: 238160)

Hours of Operation
M: 8:00 AM - 4:00 PM
T: 8:00 AM - 4:00 PM
W: 8:00 AM - 4:00 PM
Th: 8:00 AM - 4:00 PM
F: 8:00 AM - 4:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Cash or Checks

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.