This business is not BBB accredited.

D M X Exterior Group, Inc.

Phone: (773) 858-6962 Fax: (888) 851-6962 108 Foster Ave, Bensenville, IL 60106 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for D M X Exterior Group, Inc. include:

  • Failure to honor commitment to arbitrate or mediate disputes

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

5 Customer Reviews on D M X Exterior Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: October 05, 2006 Business started: 10/01/2003 Business started locally: 10/01/2003
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Business Management
Mr. Marcin Dziuba, President
Contact Information
Principal: Mr. Marcin Dziuba, President
Business Category

Roofing Contractors Siding Contractors Gutters & Downspouts Roofing Contractors (NAICS: 238160)

Customer Review Rating plus BBB Rating Summary

D M X Exterior Group, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    108 Foster Ave

    Bensenville, IL 60106


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/7/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: On 7/20/13 DMX contracted to put a new roof on my house. They completed the work on the roof 9/5/13 and at that time promised to repair the patio screen door which was damaged by hail. It is now 9/4/14 and the screen has still not been repaired and DMX will not return my phone calls.

Desired Settlement: reimburse me for the cost to repair my patio door screen.

Business Response: Initial Business Response /* (4001, 15, 2014/10/02) */ 10/1/14 Yes, we have contracted with Mr. ****** I have looked thru the contract and we had no contract signed to repair the patio door screen. I looked thru the insurance documents and they have paid $67 dollars to repair the patio door screen. I will be sending the check for customer in the amount of $67.00 so he can have the screen repaired. Sincerely, DMX Exterior Group Inc ****** ****** Initial Consumer Rebuttal /* (2001, 17, 2014/10/07) */ Re: BBB Complaint Case# 94516506 (Ref#XX-XXXXXXXX-XXXXXXXX-XX-XXXX) 1 message **** **** <********> Mon, Oct 6, 2014 at 5:31 PM Reply-To: **** **** <********> To: "Better Business Bureau (Do Not Reply To This Email Address)" <***********> I received a check for $67.00 from DMX and this settled our complaint. Its to bad it took one year to settle this case. thanks for your help. **** ****

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

5 Customer Reviews on D M X Exterior Group, Inc.
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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