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BBB Business Review

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BBB Accredited Business since

Aurora Roofing Company, Inc.

Phone: (630) 896-8511 321 Evans Avenue, Aurora, IL 60505 http://www.aurorailroofingcompany.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Aurora Roofing Company is a roofing contractor which provides roofing installation and service for residential and commercial customers. This company serves the western suburbs of Chicago, including North Aurora, Montgomery, Naperville, Warrenville, Oswego, Yorkville, Sugar Grove, Plainfield, Winfield, West Chicago, Wheaton, Glen Ellyn, Carol Stream, Romeoville, Lisle, Woodridge, Downers Grove, Hinckley, Kaneville, Glendale Heights, Lisle, Bolingbrook, Sandwich, and Plano. Services available from this company include new roofs, preventative maintenance, leak repairs, emergency service, and installation for roofs, as well as for siding, chimneys, and skylights.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aurora Roofing Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Aurora Roofing Company, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Aurora Roofing Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 02, 1995 Business started: 01/01/1973 Business started locally: 01/01/1973 Business incorporated 05/24/1982 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Jeffrie M. Highsmith, President Kenny Austin
Contact Information
Principal: Mr. Jeffrie M. Highsmith, President
Business Category

Roofing Contractors Roof Repair Contractor - Tile Roofing Roofing Service Consultants Siding Contractors Siding Materials Contractor - Flat Roof Gutters & Downspouts Contractors - Gutters Home Improvements Roofing Contractors (NAICS: 238160)

Alternate Business Names
Aurora Roofing Company, Inc

Customer Review Rating plus BBB Rating Summary

Aurora Roofing Company, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.