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BBB Business Review

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BBB Accredited Business since

AllStar Installation

Additional Locations

Phone: (815) 385-1052 Fax: (815) 366-5005 View Additional Phone Numbers 1007 Rand Rd, Lakemoor, IL 60051 http://www.allstarinstallations.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



All Star Installations is a roofing contractor which provides full-service building maintenance and repair. Located in Lakemoor, IL, this company provides service to the majority of McHenry county, including Johnsburg, Fox Lake, McHenry, Round Lake Beach, Island Lake, and Grayslake. This company was founded in 1996 by Chris Rounds, who has more than 30 years of experience in all areas of heating, ventilation, and air conditioning as well as exterior remodeling. The company consists of 15 fully certified tradesmen who undergo continuing education, and all work is completed without subcontracting.

Services provided include roofing, siding, windows, soffit and fascia, carpentry, heating, ventilation, air conditioning, and snow removal. These areas of service include preventative maintenance, maintenance, and 24 hour a day, seven day a week emergency repair. All Star Installations provides a regular maintenance program, where a licensed contractor will perform an exhaustive inspection of the particular system using current technology and diagnose any defects or faults that can shorten the lifespan of the machinery. A comprehensive report is then made available that offers cost-effective solutions to the problem which prevent more expensive repairs in the future, providing peace of mind and savings. Roofing services include installation of roofing on new structures or re-roofing of existing structures. Snow removal includes plowing, salting, and shoveling driveways and walkways.

Visit the website for All Star Installations to learn more about the team and the company's background and contact the company to discuss the installation or repair of roofing, siding, or other exterior systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AllStar Installation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AllStar Installation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on AllStar Installation
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 13, 2004 Business started: 01/01/1996 in IL Business started locally: 01/01/1996 Business incorporated 04/17/2012 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Chris Rounds, Owner
Contact Information
Principal: Mr. Chris Rounds, Owner
Business Category

Roofing Contractors Commercial Roofing Contractor - Metal Roofing Contractor - Tile Roofing Siding Contractors Remodeling Services Windows - Installation & Service Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Sheet Metal Work Thermostats Doors Doors - Installation Shingles Windows Windows - Wood Windows - Vinyl Soffit & Fascia Furnace Sales & Service Contractor - Flat Roof Air Conditioning Contractors & Systems Carpenters Contractors - General Gutters & Downspouts Heating Contractors Home Improvements Roofing Contractors (NAICS: 238160)

Alternate Business Names
ALL STAR INSTALLATIONS, INC.
Products & Services

This business offers: roofing, siding, windows, soffit and fascia, carpentry, heating, ventilation, air conditioning, and snow removal. These areas of service include preventative maintenance, maintenance, and 24 hour a day, seven day a week emergency repair. Roofing services include installation of roofing on new structures or re-roofing of existing structures. Snow removal includes plowing, salting, and shoveling driveways and walkways.


Customer Review Rating plus BBB Rating Summary

AllStar Installation has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.