BBB Accredited Business since 04/30/2014
Sears Home Outlets
(847) 286-25003333 Beverly Rd B6-258b, Hoffman Estates, IL 60179-0001 Send email to Sears Home Outlets
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A BBB Accredited Business since 04/30/2014
BBB has determined that Sears Home Outlets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Sears Home Outlets' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 173 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||10|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||13|
|Problems with Product / Service||135|
|Total Closed Complaints||173|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Contact InformationPrincipal: Ms. Shirley Bicknell (Complaint Manager)
Related BusinessesSears Holdings Corporation - 3333 Beverly Rd B6-258b, Hoffman Estates, IL