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BBB Accredited Business since

Scott's RV Truck & Auto

Phone: (815) 874-0800 Fax: (815) 874-0900 3301 American Rd, Rockford, IL 61109

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Scott's RV Truck & Auto is a repair and service company for recreational vehicles as well as cars and trucks. This company serves the Rockford metropolitan area, including Cherry Valley, Machesney Park, Loves Park, New Milford, Edgewood, Winnebago, Pecatonica, Lake Summerset, Durand, Durango, Rockton, Roscoe, South Beloit, Belvidere, Chana, Oregon, Mt Morris, Kingston, Kirkland, Stillman Valley, Lindenwood, Esmond, Hillcrest, and Seward. Services available from this company include recreational vehicle and truck alignments, air conditioning repair, fuel injection, electrical repair, shocks and struts service, cooling system service, transmission service and replacement, clutch replacement, valve and cylinder head repair and replacement, tire rotations, oil changes, safety inspections, alternator replacement, starter replacement, universal joints, engine replacements, computer diagnostics, and lift inspections.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Scott's RV Truck & Auto meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Scott's RV Truck & Auto include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Scott's RV Truck & Auto
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 06/01/2007 Business started locally: 06/01/2007
Business Management
Ms. Julie Adkins, President Mr. Scott Adkins, Vice President
Contact Information
Principal: Ms. Julie Adkins, President
Business Category

Recreational Vehicles - Repair & Service Transmissions - Automobile Transmissions - Truck, Tractor Truck Repair & Service Wheel Alignment, Frame & Axle Service - Auto Engines - Diesel Fuel - Diesel Alternators & Generators - Auto Repair Auto Repair & Service Auto Repair - Shocks Brake Service Engines - Rebuild & Exchange General Automotive Repair (NAICS: 811111)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.