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Business ProfileforFreedomRoads, LLC
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning:
- Consumers allege vehicle repairs and add-ons are not being serviced correctly.
- Consumers allege the business is not holding up promises to correct damages done to consumer’s vehicles while being serviced.
- Consumers allege the business is selling defective merchandise.
- Consumers allege the business is not upholding warranties, paying out refunds and following insurance policy’s procedures for payouts when due.
- Consumers allege not being able to get a hold of customer service.
On 01/19/2023, the BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 2/06/2023, BBB has not received any response from FreedomRoads, LLC.
In February 2023, the BBB investigated FreedomRoads, LLC’s business practices. This investigation was prompted by a large number of complaints alleging issues regarding vehicle repairs, defective merchandise, issues with vehicle insurance coverage and more.
Please see the BBB article regarding used vehicle sales and scams here.
On 1/19/2023, 1/25/2023 and 1/31/2023, BBB requested additional information. As of 2/6/2023, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of FreedomRoads, LLC business practice.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 250 Parkway Drive Ste. 270, Lincolnshire, IL 60069-4346
- BBB File Opened:
- 8/13/2007
- Years in Business:
- 21
- Business Started:
- 2/26/2003
- Business Started Locally:
- 2/26/2003
- Business Incorporated:
- 2/26/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Camping World RV Sales
- Related Businesses
- Business Management
- Mr. Marcus A. Lemonis, Chairman/President/CEO
- Contact Information
Principal
- Mr. Marcus A. Lemonis, Chairman/President/CEO
- Additional Contact Information
Fax Numbers
- (847) 487-5575Other Fax
Phone Numbers
- (800) 626-3636Other Phone
- (270) 781-2718Other Phone
Website Addresses
- (847) 487-5575
Customer Complaints
1,231 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
295 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amanda P
04/13/2024
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