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BBB Business Review

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BBB Accredited Business since

Homestead Ventures, LLC

Phone: (773) 360-6000 Fax: (773) 360-6001 View Additional Phone Numbers 3338 N Southport Ave Apt 1, Chicago, IL 60657 View Additional Email Addresses http://www.thehomesteadgroup.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Homestead Ventures, LLC, is a real estate company which provides free apartment searching services. Located in Chicago, IL, this company serves downtown Chicago, including Streeterville, Gold Coast, Old Town, West Loop, River North, West Kinzie, South Loop, Roscoe Village, Buana Park, Uptown, Ukrainian Village, Boystown, Andersonville, and other downtown neighborhoods. The company is open seven days a week to provide as much convenience as possible and features over 19,000 apartments and 4,000 landlords in their database.

The process begins when a client comes to the office to explain what he or she is looking for, being as specific as possible. An agent searches their database to find a list of apartment that suits what the client is looking for, including neighborhood, amenities, and any other requirements. Then the client and agent drive out to showings in those apartments, which includes looking at the neighborhood and pointing out any amenities or features of the communities that the client might be interested in. The company has a streamlined application process that often allows for approval immediately. This means that the client often leaves the office having already secured their apartment. The service is free to the client and clients can look through the listings online at Homestead Venture's website or visit the company at their offices, which are located near the Southport Brown Line stop.

Visit the website for Homestead Ventures, LLC to learn more about the process of apartment hunting with the company, read about the landlord services available, learn more about the neighborhoods served by this company, or browse their listings of apartments.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Homestead Ventures, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Homestead Ventures, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Homestead Ventures, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 15, 2000 Business started: 01/01/1992 in IL Business started locally: 01/01/1992 Business incorporated 09/03/2013 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Martin Kerpel, Managing Broker
Contact Information
Principal: Mr. Martin Kerpel, Managing Broker
Business Category

Real Estate Services Apartment Finding & Rental Service Real Estate Real Estate Agents Real Estate Consultants Real Estate Rental Service Offices of Real Estate Agents and Brokers (NAICS: 531210)

Alternate Business Names
Homestead Leasing The Homestead Group The Homestead Group Real Estate Brokerage
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.