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BBB Business Review

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BBB Accredited Business since

Apartment Solutions. Inc.

Additional Locations

Phone: (630) 717-1700 Fax: (630) 717-7672 View Additional Phone Numbers 1163 East Ogden Avenue  Suite 105, Naperville, IL 60563

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Apartment Solutions, Inc. is a real estate rental service which helps individuals find apartments within their preferred area and budget, and assists landlords in finding renters for their properties. Located in Naperville and Schaumburg, this company serves the northwest and western suburbs, including Wheaton, Carol Stream, St Charles, Geneva, Elgin, Northbrook, Lombard, Bloomingdale, Hoffman Estates, Buffalo Grove, Elk Grove Village, Arlington Heights, Aurora, Lisle, Batavia, Barrington, Willowbrook, Downers Grove, West Dundee, Rolling Meadows, Addison, Bensenville, Des Plaines, Park Ridge, Roselle, Rosemont, Wheeling, Lake Zurich, and Itasca. The company was founded in 1996 and provides its services for free for renters, and bills landlords only after the renter signs the lease and moves in, ensuring that the landlord does not lose money on the service.

This company assists renters in finding apartments that suit their needs, including finding properties that allow pets, that are near schools for their children, have adequate space, or have specific amenities, such as a gym on-site or a pool. When a renter comes in for a consultation, one of their agents will review their specific search criteria and set up an appointment to discuss their options. At the appointment the agent will finalize the search and review apartments that best suit their criteria. The renter will be given a packet of information about each apartment to ensure that they make an informed decision. For landlords, the company ensures that clients looking at the landlord's units are truly interested in the property, and bill the landlord for the referral only after a client has signed a lease and moved in.

Visit the website for Apartment Solutions, Inc. to learn more about the company, read about the process of using the company's service, and to schedule a consultation with one of the company's agents.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Apartment Solutions. Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Apartment Solutions. Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Apartment Solutions. Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 03, 2000 Business started: 07/30/1996 Business started locally: 07/30/1996 Business incorporated 07/30/1996 in IL
Type of Entity


Business Management
Mr. Todd Mennenga, President
Contact Information
Principal: Mr. Todd Mennenga, President
Business Category

Real Estate Rental Service Relocation Service Apartment Finding & Rental Service Offices of Real Estate Agents and Brokers (NAICS: 531210)

Alternate Business Names
ASI Realty
Products & Services

Our apartment finding services is free to the public. Since 1996 we've been helping people find the next rental, saving them time & money in the process.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.