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BBB Business Review

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BBB Accredited Business since

Wenzel Select Properties, LTD

Additional Locations

Phone: (630) 430-4790 Fax: (630) 824-4797 924 Warren Ave, Downers Grove, IL 60515 View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



At Wenzel Select Properties we excel at providing our clients with personalized support throughout the entire home buying, selling or rental experience.  Whether you are looking to sell a one-bedroom condo in the heart of downtown Chicago or purchase a single family home in the suburbs, Wenzel Select Properties looks forward to offering you superior real estate expertise and unparalleled customer service. Our seasoned team of real estate professionals offers expert assistance tailored to meet its customer' unique needs.  We thrive on finding the real estate solution that fits you best!

At Wenzel Select Properties customer service is paramount.  We are well aware that word of mouth and referrals can make or break a real estate firm in this ultra-competitive market.  We accompany our clients through each and every stage of the process, taking time to explain every element, whether it be directly related to the structure of the home, the fine print on the contract, or the demographics of the surrounding area.  Our agents attend every home inspection to ensure that our client's questions about the inspector's findings and the process itself are addressed and clarified.

Our friendly supportive approach to your real estate needs begins the moment you walk through our front door.  Each client is treated with the same high level of courtesy and diligence; work with us and we guarantee you will never fell second best.

As a member of the MAINSTREET ORGANIZATION OF REALTORS® Wenzel Select Properties is able to show you virtually all properties available for sale in the Greater Chicagoland
area and surrounding suburbs through the Association’s Multiple Listing Service.  As a seller, the Multiple Listing Service allows exposure to all available purchasers within their network of Real Estate Sales Professionals.

Founder Lisa Wenzel started Wenzel Select Properties in 2004 after 16 years as a Commercial Real Estate Property Manager.  She has held her Illinois Real Estate license since 1990 and her Illinois Brokers' License since 2004. She is a graduate of the Real Estate Institute and the Building Owners and Managers Institute.  She most recently received her Certified Real Estate Brokerage Manager designation from the Council of Real Estate Brokerage Managers.  She also holds the following designations/certifications and has received numerous awards.

CRB (Certified Real Estate Brokerage Manager) – Council of RE Brokerage Managers
GRI  (Graduate of the Real Estate Institute) – National Association  of Realtors
RPA  (Real Property Administrator) - Building Owners and Managers Institute
ABR (Accredited Buyer Representative) – The Real Estate Buyer’s Agent Council
SRS  (Seller Representative Specialist) - Council of RE Brokerage Managers
SFR  (Short Sale/Foreclosure Resource) certification
BPOR (Broker Price Opinion Resource) certification

In addition, Lisa completed a portion of the
CPM (Certified Property Manager) designation.

1993 - CB Richard Ellis named Lisa “Commercial Property Manager of the Year” for her outstanding commitment and dedication to the management of her portfolio of properties.\
2014 - Received the Chamber630 Award for Business Excellence in the Professional Category and was a finalist in 2011.
2011-2015 - Chicago Magazine’s Five Star Professional Real Estate Agent.  The final list of Five Star Professional Real Estate Agents is a select group, representing less than 1% of real estate agents in the area.

Since 2013, Wenzel Select Properties, Ltd. has received the Better Business Bureau’s Accredited Business Honor. The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business.

Lisa also founded Wenzel Select Homes LLC, a boutique custom home building company specializing in homes with high-end unique architectural designs in 2006. 

Wenzel Select Properties was a proud sponsor of the 2013, 2014 and 2015 Rotary Grove Fest along with many other sponsorships throughout the year.

Visit our website at www.wenzelselectproperties.com to learn more about the buying or selling process, fill out applications for buying or selling homes, and view testimonials from former clients. Our website includes mortgage calculators, information about schools, a map that shows regional dispersal of available homes, and financing information for buyers about how to attain loans and how to determine what an appropriate loan amount is.  Please give us a call to discuss you buying and selling needs! 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wenzel Select Properties, LTD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wenzel Select Properties, LTD include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Wenzel Select Properties, LTD
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: August 19, 2013 Business started: 06/29/2004 in IL Business started locally: 06/29/2004 Business incorporated 06/29/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Ms. Lisa Wenzel, President/Owner
Contact Information
Principal: Ms. Lisa Wenzel, President/Owner
Business Category

Real Estate Brokers Real Estate - Rentals by Individuals Real Estate Agents Offices of Real Estate Agents and Brokers (NAICS: 531210)


Customer Review Rating plus BBB Rating Summary

Wenzel Select Properties, LTD has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.