Text Sizesmall medium large

This business is not BBB accredited.

Illinois Cell Phone Repair

Phone: (630) 945-3073 1450 W Main St # D, St Charles, IL 60174 http://www.ilcellphonerepair.com/

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Illinois Cell Phone Repair is a cell phone service and supplies company which repairs and sells cell phones and tablets, including those from Apple, Samsung, Motorola, and LG. Located in Naperville, IL, this company serves the western suburbs of Chicago, including Woodridge, Bolingbrook, Romeoville, Lisle, Warrenville, Winfield, Wheaton, Glen Ellyn, Lombard, Villa Park, West Chicago, Carol Stream, Geneva, Batavia, Aurora, Montgomery, Boulder Hill, Oswego, Plainfield, Lockport, Crest Hill, Fairmont, Downers Grove, Westmont, Hinsdale, Burr Ridge, Darien, Glendale Heights, Addison, Elmhurst, North Aurora, Oak Brook. There are additional locations in Schaumburg and St Charles. The company has been in business since 2008 and provides free estimates as well as repairs for phones that are both in and out of warranty. Their technicians are certified and have over 15 years of experience. Cell phone recycling is available at all of their locations.

This company provides repairs for a variety of different cell phones, tablets, and other devices, including restoring or backing up contacts and other data, repairing the touchscreen of a phone or tablet, and unlocking a phone. Their repairs are done while the customer waits, which is generally 25 to 45 minutes. Phones and tablets that they repair include those from Apple, Samsung, Motorola, HTC, and LG. Only original parts are used in all of their repairs to ensure that the repairs will work appropriately. The company also buys and sells phones, including both new and used phones.

Visit the website for Illinois Cell Phone Repair to learn more about their services, view driving directions to their locations, and contact the company to schedule an appointment.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Illinois Cell Phone Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Illinois Cell Phone Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 24, 2014 Business started: 10/24/2008 Business started locally: 10/24/2008 Business incorporated 10/24/2008 in IL
Type of Entity


Business Management
Jesse Singh, Owner
Contact Information
Principal: Jesse Singh, Owner
Business Category

Radiotelephone Communication - Equipment & Systems


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.