Business ProfileforRealty & Mortgage Co.

My BF and I only moved into our condo in May 2021 and have already had two big problems with our condo. The first is the mold and dripping coming from the window in our bedroom. The mold started small when we reported it in Sept. 2021, but has grown bigger and spread across the whole top of our window frame. After 5 months, management finally sent someone to "fix" the window, as in he just painted over it and said that they will be sending a masonry (the cheapest they can find, which is why it took so long) to fully fix the problem sometime late spring. Also in Feb 2021, our unit flooded twice, the second time it was non-stop over night and the drains in our bathtubs, shower and toilets were backing up. ****************** assumed it was our fault since the sewage was coming up from underneath our laundry machine, so when we called in our own plumbers, they had found the source to be all the pipes in the whole building and unfortunately the sewage was erupting from a pipe underneath our laundry machine and into our unit. Since management did not want to pay our plumbers (since they found that management was liable at this point), they sent them home and said the building's plumbers would come in the following afternoon (basically 2days since the flooding started) b/c they were looking for the cheapest plumbers possible. So a 2hr job turned into a 2day process and our floors were drenched the entire time and ultimately destroyed. At this point, I am still waiting on a reimbursement check of $79 for the original plumbers that were sent and sent away from management and we are also waiting for management to send someone or a check from their condo insurance to fix our floors. We already sent in a floor restoration quote to them 2 weeks ago, and the flooding occurred over a month ago. I have sent multiple emails and made several calls, but only the receptionist shows up to work. I have emailed practically everyone at the company with little to no response.