Business ProfileforReal Property Management Chicago Group

They added money to my account but completely neglect any and all problems at the property. I literally still have the lock box that you use to view the property still in my door, I moved in 2 months ago January of 2024 . Its multiple things that need to be repaired at the property but yet again no one has been out. Comed had an system issue so I had to wait to switch over the lights in my name ( wasnt there for a month at that time) and they charged me $150 plus $55 (the light bill). When I first moved in I switch the water and put it in my name the village came out and almost shut my water off because the owner failed to pay the bill. I paid my rent, its a 5 day grace ******* I paid it on the 6th because the 1st and 2nd (March of 2024) of the month fell on a weekend and they charged me $150 then had the audacity to send me a notice saying my rent was late because I didnt pay the additional $500+ fines they added to my account. My rent does not include fines so I told them they sent documentation with false information. The carpet is foul and is tearing from never being changed. I cleaned it 3x now (they only took $150 off my security deposit, its no where near enough to clean this filthy carpet) and its still a dark ******** color. I actually have a rash from it now because I have extremely sensitive skin.