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BBB Business Review

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BBB Accredited Business since

Property Management Experts, Inc.

Phone: (773) 386-6290 Fax: (773) 289-0873 4740 N Cumberland Ave STE 353, Chicago, IL 60656

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Property Management Experts is a property management company which provides janitorial and maintenance services for commercial customers. This company serves downtown Chicago and surrounding areas, including the communities of Norridge, Harwood Heights, Rosemont, Edison Park, Schiller Park, Dunning, Norwood Park, Jefferson Park, Park Ridge, River Grove, Montclare, Portage Park, North Side, Forest Glen, Franklin Park, Kelvyn Park, and Belmont Cragin. Services available from this company include commercial office cleaning, carpet cleaning, hard surface floor stripping and refinishing, emergency cleaning and power washing, commercial window cleaning, new floor installation, code compliance repairs and general repairs, carpentry, painting, and drywall installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Property Management Experts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Property Management Experts, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Property Management Experts, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 06, 2012 Business started: 11/01/2005 Business started locally: 11/01/2005 Business incorporated 02/25/2011 in IL
Type of Entity


Business Management
Mr. Damian Santiago, Managing Partner
Contact Information
Principal: Mr. Damian Santiago, Managing Partner
Number of Employees


Business Category

Property Management Property Management - Industrial & Commercial Window Cleaning Cleaning Services - Commercial Office Upholstery & Carpet Cleaning Contractors-Drywall / Plastering Drywall Contractors Drywall Taping and Texturing Floor Coverings & Installation Floor Refinishing Painting Contractors Hardwood Floor Maintenance Facility Planning Floor Waxing, Polishing & Cleaning Residential Property Managers (NAICS: 531311)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.