BBB Accredited Business since 03/01/2004
Phone: (773) 281-5252Fax: (773) 281-5256
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Customer Reviews Summary
|Nov. 25, 2014||WORST PROPERTY MANAGEMENT IN MY 10+ YEARS OF RENTING APARTMENTS.
REPAIRS NOT FIXED, LEAKING ROOFS NOT ADDRESSES IN TIME, MAJOR TEAR DOWN AND REBUILD SENDING FUMES AND SMELL INTO APARTMENT. CONSTANT SHAKING AND VIBRATIONS IN THE APARTMENT.
We are having a really difficult time with the construction/remodel downstairs. The noise is starting at 8 AM and ending around 7 PM and is so loud we can't hear anything in the apartment. It's also causing the entire apartment to shake. We have a two month old baby and it's making it impossible for her to nap, so she is just crying all day. There also is a chemical smell coming from downstairs and we're concerned about the impact this will have on her.
To be honest, these conditions are not live able. It's also really frustrating that so much time and energy is being put into this when there are several simple things in the building that have not been fixed yet, such as the light in the downstairs entryway. I understand the apartment has to be remodeled, but if there is anything that can be done to provide us with some relief from the smell and noise, we'd really appreciate it.
According to Kim **** in her email on Nov 10, the noise should be ended by Nov 13th. It is Nov 25 today and the noise and the constant shaking and vibrations are still present. I was working from home yesterday, Nov 24 and the whole kitchen was vibrating and shaking in the afternoon. Not a very comforting feeling when you are upstairs in a rental property.
Also i have written to Mike ******** Kent ******** and Kim **** more than 6 times now. The entry hallway lights are still off, I'm not able to find the key hole to the entry door or mailbox key hole in the dark. Thank you for your response. I'm quite frustrated with the fact that there was ABSOLUTELY no communication from your part on what to expect during the construction. There was no email, no letter under the door, or a courtesy flyer in the mail box.
To be quite honest you are doing some major work downstairs and ripping some foundations and structural work. Don't you think we would like to know? The smell was horrible and the fumes stayed on for days in the apartment. Would you like to live in a place that is going through so much tear down and rebuild? During the last concrete work, there was cement in our apartment all over the place. Couch, TV, dressers, you name it. It took us two weeks of cleaning, wiping and mopping to clean out all the cement dust when the side walks were being laid out.
The thing that frustrates me is that we had no choice or say in how we live, would you just assume that we would be happy staying in a place that does not ask us if a major work would cause inconvenience to our lives? The entry lights are still out and i have already complained about it 3-4 times, so i don't know why is it so HARD to have the lights turned on in the entry hall. I would like to see some light so i can open the mailbox please.
What is more frustrating is that Peak Properties sent us eviction notice TWICE because of what ever issues they had and expected us the tenants to put up with what ever they decide to do.|
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.