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BBB Business Review

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BBB Accredited Business since

MTD Property Management, Inc.

Phone: (773) 290-1100 Fax: (773) 290-1101 4507 N Lincoln Ave, Chicago, IL 60625

BBB Business Reviews may not be reproduced for sales or promotional purposes.


MTD Property Management, Inc. is a property management company which provides property management and apartment rentals. This company serves downtown Chicago and the surrounding suburbs, including Evanston, Skokie, Niles, Morton Grove, Des Plaines, Park Ridge, Rosemont, Norridge, Schiller Park, Elk Grove Village, Wood Dale, Bensenville, Franklin Park, Elmwood Park, Oak Park, Berwyn, Cicero, Stickney, Brookfield, Lyons, Wilmette, Kenilworth, Northlake, and Riverside. Services available from this company include collection and deposit of rents, payment of expenses, preparation and distribution of management reports, response to tenant requests and inquiries, supervision of maintenance personnel, showing and leasing of tenant units, coordination of move-in and move-out, insurance administration, payment of common area expenses, preparation of budgets and financial statements, enforcement of rules and regulations, development and implementation of policies and procedures, supervision of maintenance personnel, and implementation of preventative maintenance.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that MTD Property Management, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for MTD Property Management, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MTD Property Management, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 17, 2000 Business started: 06/04/1996 Business started locally: 06/04/1996 Business incorporated 06/04/1996 in IL
Type of Entity


Business Management
Ms. Donna Erf, President
Contact Information
Principal: Ms. Donna Erf, President
Business Category

Property Management Property Management - Industrial & Commercial Screening - Tenant Property Maintenance Residential Property Managers (NAICS: 531311)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.