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BBB Accredited Business since
Phone: (773) 661-5500 Fax: (773) 661-0113 3215 W Fullerton Ave, Chicago, IL 60647
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A BBB Accredited Business since
BBB has determined that M. Fishman & Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for M. Fishman & Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Eric Hoberman, Vice President/Main Contact Mr. Mark Fishman, President
Property Management Real Estate Rental Service Condominiums Residential Property Managers (NAICS: 531311)
3215 W Fullerton Ave
Chicago, IL 60647 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: In Chicago and Evanston, the security deposit which the landlord is holding is actually the property of the tenant. Within 30 days of moving out, the landlord should notify you, in writing, whether he or she is going to make any deductions from your security deposit for repairs for damages you caused. If the landlord does not notify you of damages, then the landlord is obligated to return the security deposit within 45 days of your moving out. If the landlord notifies you of the estimated cost of repairs, he or she has an additional 30 days to furnish you with paid receipts. In Evanston, the landlord has 21 days to make deductions and must return the security deposit within 21 days. Penalties for violating security deposit provisionsIf there is a violation of any of the security deposit provisions, the landlord must pay the tenant two times the security deposit plus interest as a penalty as well as attorneys fees and court costs. The only exception to this rule is for the miscalculation (not non-payment) of interest. It is required the landlord make the tenant aware of any violations, in writing, currently pending. M.******** did not. So the lease was not valid to begin with. They were advised by me that my apt was infested with bed bugs and made one attempt to get rid of them, which failed.I therefore legally broke my list and have never heard from M.******** Yet. I even sent a certified letter to them of the problem and the expected remedy. I got a letter from USPS saying Undeliverable as Addressed. I am in contact with my atty as I was involved in an accident which he could connect it to him
Desired Settlement: DesiredSettlementID: Refund If there is a violation of any of the security deposit provisions, the landlord must pay the tenant two times the security deposit plus interest as a penalty as well as attorneys fees and court costs. The only exception to this rule is for the miscalculation (not non-payment) of interest. It is required the landlord make the tenant aware of any violations, in writing, currently pending. I would like %1,200. I paid #650 but by law I am entitled to 2 times the security deposit.
Business Response: Initial Business Response /* (1000, 5, 2015/07/07) */ As the consumer stated they are consulting with an attorney, we are not able to disclose specific information surrounding this matter at recommendation of our legal counsel. However, we contend that we have not committed any violations of any portion of the lease, and have fully complied with the Chicago RLTO as it pertains to security deposit interest. Initial Consumer Rebuttal /* (3000, 7, 2015/07/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The Chicago Residential Landlord-Tenant Ordinance states that I shall hear from the Landlord within 30 days of vacating the apartment. Since I did not hear from them, I am owed two times the amount of the security deposit plus interest and any court and attorney's fees. I legally broke my lease due to the landlord's refusal to treat the bedbug infestation. The ordinance also states any outstanding violations in writing, which they failed to do. My security deposit was $650 so I demand $1,300 plus interest or they will incur court and my Attorney's fees. The ordinance the view: Not exterminating rodents, insects and other pests as a violation as well. It also states the landlord must timely return the security deposit within 45 days of move-out. I vacated apartment 206 at 5417 N. Kenmore Ave., Chicago, IL, on August 31, 2012. Final Business Response /* (4000, 9, 2015/07/20) */ I will reiterate our last response in that we have no further information to add at this time, as the party with the complaint is consulting with an attorney. We contend that we have not violated the RLTO nor the lease agreement.
Problems with Product/Service
Read Complaint Details
Complaint: I have been contacting ** ******* for almost two months now about the repairs that they have been doing to our plumbing. Since then I have been collecting every paper they have been posting about pipe repairs and every time it has gotten worse. The water pressure in our bathroom and kitchen has been getting worse and worse. In the colder months that have now arrived it has been pure misery trying to shower because there is hardly any hot water and washing dishes has become a burden to the hands. The company has been told about the issue several times and ****, who is this specific building's property manager, has failed to act. Every time she has been contacted it seems like a failed attempt since this hasn't been resolved. She never returns my phone calls and never "looks into" the issue like she promises she will.
Desired Settlement: To fix the water pressure once and for all!
Business Response: Initial Business Response /* (1000, 5, 2014/01/10) */ We have spoken with the tenant and have attempted to work on the issue. We are consulting with a plumber, and will continue to work to rectify the issue. Further details about the status of this repair will be reported to the tenant in the coming days. We intend to provide the tenant with sufficient water pressure in her apartment.