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BBB Business Review

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BBB Accredited Business since

Hillcrest Property Management, Inc.

Phone: (630) 627-3303 Fax: (630) 627-0033 55 W 22nd St Ste 310, Lombard, IL 60148 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Hillcrest Property Management is a property management company which provides maintenance and overseeing services for commercial customers. This company serves the western suburbs of Chicago, including Villa Park, Oakbrook Terrace, Oak Brook, Glendale Heights, Glen Ellyn, Wheaton, Carol Stream, Downers Grove, Westmont, Bloomingdale, Wood Dale, Bensenville, Lisle, Western Springs, Hinsdale, Northlake, Stone Park, Warrenville, Itasca, Medinah, Roselle, Schiller Park, Berkeley, Bellwood, Hillside, Westchester, La Grange Park, Winfield, Bartlett, and Hanover Park. Services available from this company include fiscal accounting, accounting reports, site management, and administrative services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hillcrest Property Management, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Hillcrest Property Management, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 3
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hillcrest Property Management, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 24, 1999 Business started: 04/26/1970 Business started locally: 04/26/1970 Business incorporated 01/01/2000 in
Type of Entity


Business Management
Mr. Joel Garson, President Mr. Scott Millard, Sr. Property Manager Mr. Dale Nusbaum, Vice President
Contact Information
Principal: Mr. Joel Garson, President
Principal: Mr. Scott Millard, Sr. Property Manager
Business Category

Property Management Property Management - Industrial & Commercial Real Estate Services Bookkeeping Service Residential Property Managers (NAICS: 531311)

Alternate Business Names
Highcrest Management Co. Hillcrest Property Management

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.