BBB Accredited Business since 04/01/2010
Clover Creek Apartments
Phone: (630) 953-1335Fax: (630) 620-4014830 Foxworth Blvd, Lombard, IL 60148-4852 Send email to Clover Creek Apartments
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A BBB Accredited Business since 04/01/2010
BBB has determined that Clover Creek Apartments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Clover Creek Apartments' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||8|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Complaint Breakdown by Resolution
|03/03/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to provide promised assistance or support for products or services
Complaint: Every day for past 3 weeks i have had to endure this torture especially my child. Office staff gives a hassle sometimes. It is a fire hazzard! Child is hovered in corner of room with blankets over head screaming when this occurs.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|04/29/2013||Problems with Product / Service|
|12/24/2012||Problems with Product / Service|
|07/30/2012||Problems with Product / Service|
|01/02/2012||Problems with Product / Service|
|03/05/2013||Problems with Product / Service|
|11/28/2012||Problems with Product / Service|
|09/07/2012||Problems with Product / Service|
Business ManagementPrincipal: Kristen Contreras (Property Manager)
Contact InformationWendy Hernandez (Assistant Manager)
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Map & Directions
Map & Directions
Address for Clover Creek Apartments
830 Foxworth Blvd
Lombard, IL 60148-4852