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BBB Accredited Business since
Phone: (847) 985-4044 Fax: (847) 985-5894 1732 W Wise Rd, Schaumburg, IL 60193
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ABC Property Managers, Inc. is a property management company that provides supervision and management of condominiums and Homeowners Association properties. Located in Schaumburg, IL, this company serves the northwest suburbs, including Mount Prospect, Des Plaines, Arlington Heights, Rolling Meadows, Palatine, Buffalo Grove, Elk Grove Village, Streamwood, Hanover Park, Roselle, Medinah, Bartlett, Itasca, Bloomingdale, Wood Dale, Barrington, Prospect Heights, Bensenville, and Addison. The company has been in business since 1980 and manages several properties throughout the northwest suburbs, including Hidden Creek, Inverrary West, Town Square, and Wellington Court. The company's property managers walk through the managed properties each week instead of driving through them, ensuring that they receive individualized attention, and use computer systems and manage and analyze each aspect of all Association reports.
Associations are not charged for accounting start-up when merging their reports to ABC Property Managers' system, and the program does not charge extra for clerical tasks. Their program handles all Association related correspondence, mailings, and informing homeowners of delinquent balances, and does not take a fee out of the fee paid by delinquent homeowners. The program also does not charge extra for meetings, and one of their members will attend all meetings and record minutes for the entirety of the meetings, as well as meet with homeowners and go over their records. They will also collect rent, deposit monies in accounts, provide monthly statements, perform tenant walk-throughs, hire contractors, remove tenants, run background and criminal checks, and respond to tenant emergencies.
Visit the website for ABC Property Managers, Inc, to learn more about the services available from this company and to contact the company to utilize their services.
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A BBB Accredited Business since
BBB has determined that ABC Property Managers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Terry Schiro, Owner
Property Management Residential Property Managers (NAICS: 531311)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
1732 W Wise Rd
Schaumburg, IL 60193 Directions
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|9/20/2016||Billing/Collection Issues | Complaint Details Unavailable|
Problems with Product/Service
Read Complaint Details
Complaint: On Monday, May 12th we had sewer water coming in through our first toilet. Water damage was done on our first floor. Plumber came out to look at the pipes and concluded that the sewer pipe is under or stoop in front of the house. The said they will send an engineer to look at the stoop. We are in May 21st and we have not had anyone look at the stoop. We are not living our home because we are not able to use the water. We emailed ***** the president on May 19th and has yet to heard from him. We are not being called to receive updates and we expressed the urgency to get back home. They do not seem to care that we are homeless, not even following up with their vendors to stress the urgency of us getting back to our home. They are doing a poor job in getting our pipes fixed. They had no problem sending us an invoice the next day after on how much we would be responsible. My husband and I are very upset and want it to be known, that they are not there for their homeowners. Terrible!
Desired Settlement: We do not feel that we should be responsible for any repairs inside our home that was caused by something beyond our control. The association should be responsible for all damages since it was caused outside our home.
Business Response: Final Consumer Response /* (450, 5, 2014/05/23) */ The consumer indicated ONLINE that the business responded to this complaint to his/her satisfaction. He/she also stated:
Customer Reviews Summary