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BBB Business Review

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BBB Accredited Business since

Semper Fi Printing

Phone: (847) 640-7737 View Additional Phone Numbers 2420 E Oakton St   #Q, Arlington Heights, IL 60005

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Semper Fi Printing is a printing and promotional products company out of Arlington Heights that specializes in customer service, quality printing and fast product turnaround. They work with small businesses and global brands by developing product ideas, design services, marketing lists, direct mailing solutions, and even email marketing campaigns. Semper Fi has been in the printing business for over 25 years and has served customers for over 30 years.

A sampling of the many print and promotional products that they offer to clients in the Chicagoland area include: labels, brochures, business cards, presentation folders, t-shirts, invitations, spiral binding, and magnets. Their offerings include customized USB drives with a variety of memory sizes and styles. Semper Fi can create customized QR codes for posters, printouts, and other advertising, allowing consumers to quickly find more information about a client through their online presence or social media.

The company's website includes a Knowledge Base area that provides answers to commonly asked questions regarding printing and advertising, including queries about finishing, envelopes and paper sizes, spiral binding, and label stock. The Knowledge Base also includes download and template pages that guide customers in the design and finishing of various promotional products. The website provides live help to customers having difficulty with the uploading or development of their products, with graphic designers on call to guide their clients through the full creation process.

Visit their website to view their catalog of over 1,000,000 niche promotional items, to explore their custom knowledge base, or to request a quote.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Semper Fi Printing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Semper Fi Printing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Semper Fi Printing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 2011 Business started: 03/23/2007 in IL Business started locally: 03/23/2007 Business incorporated 03/23/2007 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brett Schwartz, COO
Contact Information
Principal: Mr. Brett Schwartz, COO
Business Category

Printing Brokers Ribbon Printing Screen Printing Garments - Printing & Lettering Graphic Designers Promotional Products Advertising Specialties Buttons - Advertising Letters - Sign Printers Image & Graphics Printing All Other Support Services (NAICS: 561990)

Method(s) of Payment
All major credit and debit cards, checks, Google Wallet, Apple Pay.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.