Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Swift Prepaid Solutions, Inc. is a prepaid card company which has provided Visa and MasterCard prepaid card programs for Fortune 1000 companies since 1996. The company assists organizations in acquiring new customers, retaining existing customers, driving employee and distributor behavior and disbursing corporate funds.

Product options range from custom-designed physical cards to virtual cards, with single value and reloadable features. A variety of distribution options are available (batch, bulk and API), including permission-based distribution to empower managers while providing complete oversight and reporting at the corporate level. Clients motivate their target audiences with Swift's promocode engine, which offers variable redemption options, hidden values to create excitement and a customized website that rewards and reports instantly. Our currencies include payment in the US Dollar, Canadian Dollar, Euro, British Pound, Japanese Yen, South African Rand, Australian Dollar, Hong Kong Dollar and Indian Rupee. Swift's solutions are accompanied by tools to measure return on investment.

Visit the website for Swift Prepaid Solutions, Inc. to learn more about the company's solutions, read about their different programs, and contact the company to utilize their services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Swift Prepaid Solutions, Inc.. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Swift Prepaid Solutions, Inc.. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 21 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 5
Problems with Product/Service 15
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

1 Customer Review on Swift Prepaid Solutions, Inc..
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 24, 2007 Business started: 06/05/1996 in IL Business started locally: 06/05/1996 Business incorporated 01/03/2006 in IL
Type of Entity

Corporation

Business Management
Mr. Brian Levin Vendor Team Mr. Braven Imai, President
Contact Information
Principal: Mr. Brian Levin
Principal: Vendor Team
Business Category

Prepaid Debit/Credit Cards Internet Services Services - General Credit Card Issuing (NAICS: 522210)

Alternate Business Names
Swift Gift Ltd. Swift Gift, Ltd. Swift Prepaid Debit Swift Prepaid Solutions, Inc.

Customer Review Rating plus BBB Rating Summary

Swift Prepaid Solutions, Inc.. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.