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BBB Business Review

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BBB Accredited Business since

Tom's Plumbing Inc

Additional Locations

Phone: (847) 697-6444 130 Tefft Ave, Elgin, IL 60120

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Tom's Plumbing, Inc. is an Elgin, IL based plumber / plumbing contractor which provides full spectrum plumbing services to both residential as well as commercial clients. Tom's Plumbing technicians are all Lead Safe Certified, and the company is fully insured, licensed and bonded for your piece of mind. This company serves the Northwestern/Western suburbs of Chicago including Elgin, South Elgin, Pingree Grove, Sleepy Hollow, West Dundee, Hanover Park, Bartlett, Hoffman Estates, Streamwood, Gilberts, Hampshire, Huntley, Lake in the Hills, Carpentersville, Barrington Hills, South Barrington, Barrington, Schaumburg, Roselle, Bloomingdale, Wayne, Campton Hills, East Dundee, Burlington, St. Charles, Geneva, West Chicago and Carol Stream.

Services available from this company include any and all plumbing / pipe related services/repairs, water heater service/repair/installation, re-piping, drain & sewer cleaning (including drain and sewer camera when/if needed), sump pump/sewage ejector pump/battery backup service/repair/installation, hydronic heating (*boiler/radiator systems, etc) service/repair/installation, backflow prevention, leaks, toilets, sinks, faucets, tubs, kitchen & bath remodeling and 24 hour emergency service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tom's Plumbing Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tom's Plumbing Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 07/07/1986 Business started locally: 07/07/1986 Business incorporated 03/13/2014 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mrs. Tammy Curce, Vice President Mr. Andy Wahl, Manager
Contact Information
Principal: Mrs. Tammy Curce, Vice President
Business Category

Plumbers Plumbing Plan Services Plumbing - Contractor Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Sewer Contractors Water Heaters - Repairing Bathroom Remodeling Bathroom Accessories Kitchen Accessories Water Heaters - Dealers Water Heater - Tankless Sewer Pipe Water & Sewer Line Protection Contractors-Water & Sewer Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.